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3Com 3012 (3C13612) manual Contents, About This Guide, INTRODUCING THE ROUTER 3000 FAMILY

Models: 3018 (3C13618)

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CONTENTS

CONTENTS

A BOUT T HIS G UIDE

Conventions 5

I NTRODUCING THE R OUTER 3000 F AMILY

Router 3012	7
Router 3013 and Router 3015			10
Router 3016 and Router 3018			14

INSTALLING THE ROUTER
Preparing to Install the Router			19
Mounting the Router on a Vertical Surface					22
Installing the Router on a Workbench				23
Connecting the Protection Ground Wire					23
Connecting the Power Cable			23
Connecting the Router to the Console Terminal						24
Connecting the Router to the Ethernet				24
Connecting the Router to the WAN				25
Verifying the Installation		27

BOOTING AND CONFIGURING THE ROUTER
Connecting the Router to a Local Console Terminal							29
Setting the Parameters of the Console Terminal						29
Powering on the Router		33
Startup Process	33
Configuration Fundamentals of the Router					34

M AINTAINING THE R OUTER
Software Maintenance		37
Maintaining Router Hardware			46

TROUBLESHOOTING
The Power LED is Off.		49
Nothing is Displayed on the Terminal after Power-On							49

Illegible Characters Display on the Terminal after Power-On 50

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3Com 3012 (3C13612), 3015 (3C13615) Contents, About This Guide, INTRODUCING THE ROUTER 3000 FAMILY, Maintaining The Router

Contents

Published March Router 3000 Family Installation GuideRouter 3012 3C13612 Router 3013 3C13613 Router 3015 3C13615 Router 3016 3C13616 Router 3018 3C1361801752-3064 3Com Corporation350 Campus Drive Marlborough, MAMAINTAINING THE ROUTER CONTENTSABOUT THIS GUIDE INTRODUCING THE ROUTER 3000 FAMILYAUX Cable OPTIONAL CABLE SPECIFICATIONSAccess Software Downloads Console CableWeb site for the latest updates to product documentation ABOUT THIS GUIDEConventions Words in italics Router INTRODUCING THE ROUTER 1 FAMILYFigure 2 illustrates the back panel of the Router Table 5 Attributes of the Console Port Console PortAUX Port Table 4 Router 3012 LEDs continuedRouter Router 3013 andEthernet Port Synchronous/Asynchronous Serial PortRouter 3013 Description Table 9 System Specifications for the Router 3013 and RouterFigure 3 Router 3013 and Router Figure 4 Back Panel of the Router 3013 and RouterConsole Port a synchronous/asynchronous serial port, and an ISDN S/T portTable 12 Attributes of the AUX Port AUX PortEthernet Port Synchronous/Asynchronous Serial PortTable 14 Attributes of the Serial Port continued Router 3016 andISDN S/T and ISDN U Ports RouterFigure 8 Back Panel of the Router Table 16 System Specifications for the Router 3016 and RouterFigure 6 Back Panel of the Router Figure 7 RouterTable 18 lists attributes of the console port Console PortTable 18 Attributes of the Console Port continued CT1/PRI and E1/CE1/PRI PortsAUX Port Ethernet PortE1/CE1/PRI Description Table 21 Attributes of the CT1/PRI Port continuedAttribute CT1/PRI DescriptionINSTALLING THE ROUTER Static Electricity Temperature and HumidityDust GasesLightning Damage Electromagnetic DischargeEthernet cable Console cable AUX cable Connect the input end of the power supply to the AC power outlet Installing the RouterConnecting the Wireto the Console Terminalto the Ethernet Connecting the Router to the WAN For pinout details of the serial port cables, see Appendix A Verifying the Installation28 CHAPTER 2 INSTALLING THE ROUTER to a Local Console BOOTING AND CONFIGURING THE 3 ROUTERConnecting the Router Setting theFigure 14 Connection Description Dialog Box 5 Click OK. The HyperTerminal dialog box displays, as shown in Figure Setting the Parameters of the Console Terminal4 Set the following parameters Bits per second - 9600 Data bits Flow control - None7 Click the Settings tab, shown in Figure Startup Process Powering on the Routerdiagram After “3Com Router Boot Rom, V4.60” appears, “Booting” disappearsrouter has entered the system view and you can configure the router The configuration process includes the following steps3 Configure the WAN port of the router Provides detailed debugging information to diagnose network faults MAINTAINING THE ROUTER Software Maintenanceof the Boot ROM software to the version of the main software DownloadingXmodem Protocol 8 In the Protocol dropdown menu, select Xmodem Creating the TFTP Upgrade Configuration ProtocolApplications with the copy from TFTP Protocol Configuring the Router Uploading and Using FTPCreating a Local FTP Upload/Download Configuration Upgrading the Application3Com aaa authentication-scheme login default local Uploading or Downloading an Application or Configuration File3Com aaa accounting-scheme optional 44 CHAPTER 4 MAINTAINING THE ROUTER In this example, user indicates the user name, 123 indicates the new user password Router Chassis HardwaretoolsTo replace the Boot ROM CAUTION Use a chip extractor to replace the Boot ROM48 CHAPTER 4 MAINTAINING THE ROUTER TROUBLESHOOTING The Power LED is OffNothing is Displayed on the Terminal after Power-On Terminal after Power-OnIllegible Characters Display on theOPTIONAL CABLE SPECIFICATIONS Console CableAUX Cable Ethernet Cable Serial Port Cable Cable Pinouts DTE and DCE modeSignal Direction Figure 30 V.24 DTE Cable AssemblyFigure 31 V.24 DCE Cable Assembly SignalTable 32 V.24 EIA/TIA-232 DCE Cable Pinouts continued SignalSignal Direction SignalSignal Figure 32 V.35 DTE Cable AssemblySignal Signal DirectionSignal Figure 33 V.35 DCE Cable AssemblySignal SignalSignal Direction Figure 34 X.21 DTE Cable AssemblyFigure 35 X.21 DCE Cable Assembly SignalSignal Direction PinoutsFigure 36 EIA/TIA-449 DTE Cable Assembly SignalSignal Figure 37 EIA/TIA-449 DCE Cable AssemblySignal Signal DirectionSignal Figure 38 EIA-530 DTE Cable AssemblySignal Signal DirectionSignal T1 CableISDN BRI Cables SignalFigure 41 ISDN U Port Cable SignalTable 42 describes ISDN U port cable pinouts Table 42 ISDN U Port Cable PinoutsOBTAINING SUPPORT FOR YOUR B ROUTER to Gain ServiceServices Access SoftwareContact Us Telephone TechnicalSupport and Repair Country From anywhere in theseCountry Telephone Number68 APPENDIX B OBTAINING SUPPORT FOR YOUR ROUTER