3Com 3C16894 4-slot Chassis Obtaining Support For Your B Switch, Register Your Product, Benefits

OBTAINING SUPPORT FOR YOUR

B SWITCH

Register Your Product	To take advantage of warranty and other service benefits, you must first register
to Gain Service	your product at http://eSupport.3com.com/. 3Com eSupport services are based
Benefits	on accounts that you create or have authorization to access. First time users must
	apply for a user name and password that provides access to a number of eSupport
	features including Product Registration, Repair Services, and Service Request.
Purchase Value-Added	To enhance response times or extend warranty benefits, contact 3Com or your
Services	authorized 3Com reseller. Value-added services can include 24x7 telephone
	technical support, software upgrades, onsite assistance or advance hardware
	replacement. Experienced engineers are available to manage your installation with
	minimal disruption to your network. Expert assessment and implementation
	services are offered to fill resource gaps and ensure the success of your networking
	projects. More information on 3Com Extended Warranty and Professional Services
	is available at http://www.3com.com/
	Contact your authorized 3Com reseller or 3Com for additional product and
	support information.
Troubleshoot Online	You will find support tools posted on the 3Com web site at
	http://www.3com.com/
	■ 3Com Knowledgebase helps you troubleshoot 3Com products. This
	query-based interactive tool is located at http://knowledgebase.3com.com
	and contains thousands of technical solutions written by 3Com support
	engineers.
	■ Connection Assistant helps you install, configure and troubleshoot 3Com
	desktop and server NICs, wireless cards and Bluetooth devices. This diagnostic
	software is located at:
	http://www.3com.com/prodforms/software/connection_assistant/ca_th
	ankyou.html
Access Software	Software Updates are the bug fix / maintenance releases for the version of
Downloads	software initially purchased with the product. In order to access these Software
	Updates you must first register your product on the 3Com web site at
	http://eSupport.3com.com/.
	First time users will need to apply for a user name and password. A link to
	software downloads can be found at http://eSupport.3com.com/, or under the
	Product Support heading at http://www.3com.com/.