Contact Us 75
| To send a product directly to 3Com for repair, you must first obtain a | |||
| return authorization number (RMA). Products sent to 3Com, without | |||
| authorization numbers clearly marked on the outside of the package, will | |||
| be returned to the sender unopened, at the sender’s expense. If your | |||
| product is registered and under warranty, you can obtain an RMA | |||
| number online at http://eSupport.3com.com/. First time users will | |||
| need to apply for a user name and password. |
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Contact Us | 3Com offers telephone, | |||
| and repair services. To access these services for your region, use the | |||
| appropriate telephone number, URL or | |||
| Telephone numbers are correct at the time of publication. Find a current | |||
| directory of contact information posted on the 3Com web site at | |||
| http://csoweb4.3com.com/contactus/ |
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Country | Telephone Number | Country | Telephone Number | |
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Asia, Pacific Rim Telephone Technical Support and Repair |
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Australia | 1 800 678 515 | Philippines | 1235 61 266 2602 or | |
Hong Kong | 800 933 486 |
| 1800 1 888 9469 |
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India | +61 2 9424 5179 or | P.R. of China | 800 810 3033 |
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Indonesia | 000800 650 1111 | Singapore | 800 6161 463 |
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001 803 61009 | S. Korea | 080 333 3308 |
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Japan | 00531 616 439 or | Taiwan | 00801 611 261 |
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Malaysia | 03 3507 5984 | Thailand | 001 800 611 2000 |
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1800 801 777 |
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New Zealand | 0800 446 398 |
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Pakistan | +61 2 9937 5083 |
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You can also obtain support in this region using the following
Or request a repair authorization number (RMA) by fax using this number: | + 65 543 6348 | |
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Europe, Middle East, and Africa Telephone Technical Support and Repair |
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From anywhere in these | +44 (0)1442 435529 |
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regions, call: |
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From the following countries, you may use the numbers shown: