The Switch 4210G switches use fixed fans. If a fixed fan failure occurs, you cannot solve the problem by yourself. Please contact your sales agent or service engineer.

To ensure the normal operation of the switch, you need to contact the local sales agent or service engineer as soon as possible when a fixed fan failure occurs.

Configuration System Failure

After the switch is powered on and the system is normal, the booting information will be displayed on the configuration terminal. If the configuration system has any faults, there will not be any screen display at the configuration terminal or the displayed characters will be totally illegible.

Troubleshooting when there is no terminal display

If there is no output information after the configuration is powered on, please check whether:

z

z

The power supply is normal

The console cable is properly connected

If no problems are found after the above-mentioned items have been checked, the cause may lie in the console cable or the settings of the terminal (such as hyper terminal) parameters. Please perform the corresponding check.

Troubleshooting when the terminal display is illegible

If there is illegible display at the configuration terminal, the cause might lie in the parameter setting error at the terminal (such as HyperTerminal). Verify the following terminal parameter (such as hyper terminal) settings:

z

z

z

z

z

z

Baud rate: 19,200

Data bits: 8

Parity: none

Stop bits: 1

Flow control: none

Terminal emulation: VT100.

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3Com 4210G manual Configuration System Failure, Troubleshooting when there is no terminal display