D TECHNICAL SUPPORT
3Com provides easy access to technical support information through a variety of services. This appendix describes these services.
On-line Technical Services
3Com offers worldwide product support seven days a week, 24 hours a day, through the following
■3Com Bulletin Board Service (3ComBBS)
■World Wide Web site
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available via modem or ISDN seven days a week, 24 hours a day.
Access by Modem To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:
Country | Data Rate | Telephone Number | |||
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Australia | up to 14400 bps | (61) | (2) | 9955 2073 | |
France | up to 14400 bps | (33) | (1) | 69 86 69 54 | |
Germany | up to 9600 bps | (49) | (89) | 627 32 188 | |
| up to 9600 bps | (49) | (89) | 627 32 189 | |
Hong Kong | up to 14400 bps | (852) 2537 5601 | |||
Italy (fee required) | up to 9600 bps | (39) | (2) | 273 00680 | |
Japan | up to 14400 bps | (81) | (3) | 3345 7266 | |
Singapore | up to 14400 bps | (65) | 534 5693 | ||
Taiwan | up to 14400 bps | (886) (2) | 377 5838 | ||
U.K. | up to 14400 bps | (44) | (1442) 278278 | ||
U.S. | up to 14400 bps | (1) (408) | 980 8204 | ||
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Access by ISDN ISDN users can
