16-2CHAPTER 16: UPGRADING YOUR MODEM

 

Check the Supervisor and Digital Signal Processor (DSP) dates found in

 

the last two lines of the screen display. These dates will determine which

 

version of the software your modem is using.

 

The best way to find out the current shipping version of the modem’s

 

software is to visit the 3Com U.S. Robotics Web site at

 

http://www.usr.com/home/online.

 

 

Getting New

To get the newest version of the Business Modem’s operating software:

Operating Software

Go to the 3Com U.S. Robotics Web site at

 

 

http://www.usr.com/home/online. Select Upgrades/Updates. You will

 

then have a choice of having the site help you determine your product

 

code or entering the product code directly. Once you have product

 

code, you can be sent to the latest firmware web page.

 

Call the 3Com Bulletin Board Service (BBS) at (847) 262-6000.

 

From the main menu, select Files

 

Select area 5, USR Business Modem

 

Download the newest Business Modem file with the extension .ZIP

 

Remember to select the proper ZIP file for your Business Modem.

 

If you have problems with downloading the current shipping version

 

of the modem’s software call 3Com Technical Support at (888)

 

326-6099.

 

 

Sending New

To send the new code to your modem, all you need is a standard terminal

Software to your

program that can send files using the XMODEM protocol.

modem

 

1Start a communications software package, such as Hyperterminal, Quick Link II or MacComCenter. Adjust the settings, if necessary, so you can send AT to your modem and get an OK response.

If you are sending the file from a Macintosh computer, make sure you do not transfer the file in MacBinary format. In MacComCenter, for example, select Setup File Transfer.... Under MacBinary options, select Never MacBinary.

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3Com 56K manual Getting New, Operating Software, Sending New, Software to your, Modem