Intercom 19 and Printed Reports

Printed reports require a MERLIN Plus System Data Collector and a printer (AT&T 475 or equivalent).

The MERLIN Plus system is capable of printing for your use two kinds of reports. The Call Report (also known as the Station Message Detail Recording [SMDR]) prints records of outgoing and/or incoming calls. System Feature Report (SFR) allows you to verify with a printout your administered systemwide features as well as the individual features programmed onto voice terminals. If your system will not have the Call Report option or if you do not plan to verify your system or voice terminal features, skip this section, go onto "Intercoms 11 through 29," and treat intercom number 19 just like any other intercom number available for assignment to a voice terminal.

If you will be printing Call Reports or System Feature Reports, you should know that the system automatically assigns intercom number 19 to the data collector and printer. But if you want to assign intercom number 19 to a voice terminal and assign another intercom number to the data collector and printer, you can do so.

A good alternate choice for the data collector and printer is the intercom number directly following the last intercom number you plan to assign to a voice terminal. For example, if you have 15 voice terminals, they will be assigned intercom numbers 10 through 24 (corresponding to voice terminal jacks 10 through 24 on the control unit). You would then connect the data collector and printer to voice terminal jack 25 on the control unit during system installation and assign intercom number 25 to the Call Report feature during system administration.

Intercoms 11 through 29

After you have assigned intercom number 10 to the system attendant’s location and another intercom number to the data collector and printer (if you are using them), assign intercom numbers to the voice terminals in the remaining locations in any order that makes sense to you. To simplify system administration, however, you should assign consecutive intercom numbers beginning with 11.

Each jack number of the control unit’s voice terminal module corresponds to the intercom number of the voice terminal to be plugged into it.

20Step 2: Wiring the Voice Terminals

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3Com RELEASE 2 installation manual Intercom 19 and Printed Reports