Contact Us 195
Telephone Technical To obtain telephone support as part of your warranty and other service Support and Repair benefits, you must first register your product at:
http://eSupport.3com.com/
When you contact 3Com for assistance, please have the following information ready:
■Product model name, part number, and serial number
■A list of system hardware and software, including revision level
■Diagnostic error messages
■Details about recent configuration changes, if applicable
To send a product directly to 3Com for repair, you must first obtain a return materials authorization number (RMA). Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened, at the sender’s expense. If your product is registered and under warranty, you can obtain an RMA number online at http://eSupport.3com.com/.
Telephone numbers are correct at the time of publication. Find a current directory of 3Com resources by region at: http://csoweb4.3com.com/contactus/
Country | Telephone Number | Country | Telephone Number |
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Asia, Pacific Rim — Telephone Technical Support and Repair |
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Australia | 1800 075 316 | Philippines | 1800 144 10220 or |
Hong Kong | 2907 0456 |
| 029003078 |
India | 000 800 440 1193 | PR of China | 800 810 0504 |
Indonesia | 001 803 852 9825 | Singapore | 800 616 1463 |
Japan | 03 3507 5984 | South. Korea | 080 698 0880 |
Malaysia | 1800 812 612 | Taiwan | 00801 444 318 |
New Zealand | 0800 450 454 | Thailand | 001 800 441 2152 |
