3Com XL PCI B

BTECHNICAL SUPPORT

Support from Your Network Supplier

If additional assistance is required, contact your supplier for

support and service of your 3Com network interface card.

When you contact your supplier for assistance, have the

following information ready:

■Diagnostic error messages

■A list of system hardware and software, including

revision levels

■Details about recent conﬁguration changes, if applicable

If you are unable to contact your network supplier, see the

following section on how to contact 3Com.

3Com provides easy access to technical support

information through a variety of services. This appendix

describes these services.

Information contained in this appendix is correct at time of

publication. For the very latest, we recommend that you

access 3Com Corporation’s World Wide Web site.

Online Technical Services

3Com offers worldwide product support 24 hours a day,

7 days a week, through the following online systems:

■World Wide Web site

■3Com Bulletin Board Service (3ComBBS)

■3ComFactsSM automated fax service

Book Page 1 Thursday, April 2, 1998 9:28 AM

Contents

Main 3Com Corporation 95052-8145 Santa Clara, California 5400 Bayfront Plaza C RIVER D ETWORK T ROUBLESHOOTING ONFIGURATION C HANGING A B Page F IGURES T ABLES A Finding Specic Information in This Guide UIDE Conventions Table 1 and Table 2 list conventions that are used throughout this guide. 1 Industry-Leading Performance DynamicAccess Software Remote Wake-up Installation and Conguration 10/100 Mbps Support PC and Server Requirements How Do I Install the 3C905B-TX NIC? 2 Page Connecting to the Network Connecting the Remote Wake-up Cable 3 N ETWORK D Windows 95 Page Page Conrming Installation Windows NT Windows NT Version 4.0 Page Windows NT Version 3.51 Page NetWare for Windows 3.1x, Windows for Workgroups, and DOS AutoLink Requirements Running the AutoLink Program Installing the Novell NetWare Server Driver NetWare Version 4.1 Multiple NICs Supported Network Drivers 4 Status LEDs 3Com NIC Diagnostics Program Accessing the 3C905B-TX Help System Displaying Release Notes, Frequently Asked Questions, and the KnowledgeBase Running the NIC Self-Test Page Running the Echo Test 3Com Support Services Generating a Problem Report Page Page Removing the 3C905B-TX NIC PACE and 3NICDIAGS Software Windows 95 and Windows NT 4.0 DOS Checking the Remote Wake-up Function 3Com DOS Diagnostic Program Crossover Cable Troubleshooting Tips Troubleshooting Hubs with Crossover Cable Frequently Asked Questions Table 4-2 describes some common questions and answers about the 3C905B-TX NIC. Page Page Page Accessing the 3Com World Wide Web Page Page 5 Conguration Settings Displaying Conguration Settings Changing Conguration Settings Page Changing PACE Conguration Selecting PACE Applications Changing PACE Ranges and Protocols PACE Advanced Options Setting Fast IP Using the DOS Conguration Program A Specications A-2 APPENDIX A: SPECIFICATIONS RJ-45 Connector Pin Assignments Figure A-1 shows the RJ-45 connector pin assignments for the 3C905B-TX NIC. Figure A-1 RJ-45 Connector Pin Assignments B Support from Your Network Supplier Online Technical Services World Wide Web Site 3Com Bulletin Board Service 3ComFacts Automated Fax Service Page G Page I Numbers A B C K L M N O W Page 3Com Corporation L IMITED W H S STANDARD WARRANTY SERVICE WARRANTIES EXCLUSIVE FCC C LASS B S FCC D ECLARATION OF C 3COM END USER SOFTWARE LICENSE AGREEMENT IMPORTANT: Read Before Using This Product