Troubleshooting, Status LEDs | 3Com XL PCI instruction

4 TROUBLESHOOTING

This chapter explains how to isolate and solve NIC problems, including the following topics:

■Status LEDs

■3Com NIC Diagnostics program

■Accessing the 3C905B-TX Help system

■3Com support services

■Removing the 3C905B-TX software

■Checking Remote Wake-Up

■Crossover cable troubleshooting tips

■Frequently Asked Questions

■Accessing the 3Com World Wide Web page

The 3Com World Wide Web site offers the latest drivers, troubleshooting information, and software updates in the Support area. To access the Web site, enter the 3Com URL address into your Internet browser:

http://infodeli.3com.com/infodeli/swlib/n_i_c.htm/

Status LEDs

Before the LEDs can be used for troubleshooting, the NIC must be connected to the network (Chapter 2) and the network driver must be installed (Chapter 3).

The 3C905B-TX NIC has three status LEDs, as shown in Figure 4-1 and described in Table 4-1.

Image 31

3Com XL PCI manual Troubleshooting, Status LEDs

Contents

PCI 10/100BASE-TX 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Specifications Page Figures Tables Finding Speciﬁc Information in This Guide About this GuideIf you are looking for Turn to Icon Description ConventionsConvention Description 13C905B-TX NIC Introduction Industry-Leading Performance DynamicAccess Software PC and Server Requirements Installation and ConﬁgurationRemote Wake-up 10/100 Mbps Support 3C905B-TX NIC How Do I Install the 3C905B-TX NIC? Installing the NIC 1Inserting the NIC Secure the NIC with the screw you removed earlier 2Connecting the Network Cable to the RJ-45 Port Connecting to the Network Reconnect all cables and replace the PC cover Connecting the Remote Wake-up Cable Windows Installing If Windows prompts you to reboot, click No Network components should now include Click the Device Manager tab Conﬁrming InstallationClick OK Click Yes Windows NT Version Windows NTUpdating the Network Driver Installing the Network Driver Click Update Click Cancel Network Settings window, click Close Click Continue Running the AutoLink Program Run the Install program. Enter ainstallNetWare for Windows 3.1x, Windows for Workgroups, and DOS AutoLink Requirements NetWare Version Installing the Novell NetWare Server Driver Multiple NICs Press Enter to continue the server installationAt the A\ prompt, enter nwserver Network Text File Name Network Driver Name Operating System Supported Network Drivers Status LEDs Troubleshooting Description Flashing Steady Off 3Com NIC Diagnostics Program Select 3Com NIC Utilities Select 3Com NIC Diagnostics Help Accessing the 3C905B-TX Help System Running the NIC Self-Test Select 3Com NIC Utilities Select 3Com NIC Diagnostics Eeprom Fifo On both PCs Running the Echo Test 43Com NIC Diagnostics Program Support Screen 3Com Support Services Generating a Problem Report 5Problem Report Main Screen To exit the program, click Cancel Windows Control Panel, select Add/Remove Programs Removing the 3C905B-TX NIC Pace and 3NICDIAGS SoftwareChecking the Remote Wake-up Function Windows 95 and Windows NT Verify the driver version 3Com DOS Diagnostic ProgramRemove the PC cover and check the Remote Wake-Up connection Connect a straight-through cable from the PC to the hub Crossover Cable Troubleshooting Tips Troubleshooting Hubs with Crossover Cable Question Answer Frequently Asked Questions Add/Remove Programs Question Answer QuestionAnswer What is a Magic Packet? Accessing the 3Com World Wide Web Page Conﬁguration Settings Changing ConfigurationOption Default Setting Available Settings Changing Conﬁguration Settings Displaying Conﬁguration SettingsClick NIC Details to display the NIC Details screen Changing Conﬁguration Settings Selecting Pace Applications Changing Pace Conﬁguration Select the protocol that the application uses Changing Pace Ranges and Protocols Setting Fast IP Using the DOS Conﬁguration ProgramPace Advanced Options Speciﬁcations Specifications Figure A-1RJ-45 Connector Pin Assignments RJ-45 Connector Pin Assignments Support from Your Network Supplier Online Technical Services Country Data Rate Telephone Number 3Com Bulletin Board ServiceAccess by Analog Modem World Wide Web Site Country Telephone Number 3ComFacts Automated Fax ServiceAccess by Digital Modem 408 654Page Full scatter gather DynamicAccess softwareGlossary DRMON Pace technology Inﬁnite burstingNetwork interface card NIC 10/100 auto-negotiation NWay Numbers Index NIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity