4-12 CHAPTER 4: TROUBLESHOOTING
2 Verify the driver version.
The driver must be at least version 2.23.40.
aClick Properties.
bClick the Version tab.
cCheck the EL90X.SYS driver version.
If the version is lower than 3.1, download an updated
version of the driver from the 3Com Web site:
http://www.3com.com/
3 If the version of the driver is up to date, the keywords
are enabled, and the PC still does not wake up, check
the BIOS.
aBoot the PC and enter the BIOS.
bLocate the Wake-Up on PME signal or Wake-Up on LAN
event setting.
cVerify that the setting is enabled.
If you experience difficulties locating these settings,
consult the reference manual for your PC, or contact
your PC vendor.
4 Remove the PC cover and check the Remote Wake-Up
connection.
Verify that the Remote Wake-Up cable is plugged in to the
NIC as well as to the motherboard. Unplug and reinsert the
cable if necessary.
5 If the NIC still does not wake up, install a known
good working Remote Wake-Up NIC and the Remote
Wake-Up cable in the PC and recheck the PC.
If the PC works, contact your network vendor for a
replacement of the 3Com NIC. After you verify with a
known good working NIC that the PC still does not
wake up, there may be a problem with the motherboard.
Contact your PC vendor.
3Com DOS Diagnostic Program For information about running the 3Com DOS diagnostic
program, see the INSTRUCT.TXT text file in the HELP
directory on EtherDisk Diskette #1.
Book Page 12 Thursday, April 2, 1998 9:28 AM