Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) | Go To |
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|
Power On Issue | Page 196 |
No Display Issue | Page 197 |
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Random Loss of BIOS Settings | Page 198 |
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LCD Failure | Page 199 |
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Internal Keyboard Failure | Page 200 |
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TouchPad Failure | Page 201 |
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Internal Speaker Failure | Page 202 |
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Internal Microphone Failure | Page 203 |
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HDD Failure | Page 204 |
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USB (Right side) Failure | Page 205 |
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Other Functions Failure | Page 205 |
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Motherboard CMOS discharge | Page 205 |
|
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Intermittent Failures | Page 205 |
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Undermined Failures | Page 206 |
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|
4.If the Issue is still not resolved, see “Online Support Information” on page 305.
Chapter 4 | 195 |