Troubleshooting

Please DO NOT return product to the retail store.

For technical assistance and product return information

PLEASE CONTACT US

Problem: What do those Bridge Lights Mean?

The Acu-Link Internet Bridge features integrated status lights. Similar to your home router, these lights help you to determine the status of the Acu-Link Internet Bridge.

STATUS

LIGHT 2

SENSOR RECEIVE

RF ACTIVITY

STATUS

LIGHT 1

NETWORK

ACTIVITY

 

Startup Sequence

duration

STATUS LIGHT 1

STATUS LIGHT 2

1

Initial Boot

30

STEADY

STEADY

 

 

seconds

 

 

2

Downloading

5 to 30

BLINKING

STEADY

 

firmware from

 

minutes

RAPIDLY

 

Acu-Link server

 

 

 

 

 

 

 

 

 

 

3

Re-Booting

30

STEADY

STEADY

seconds

 

 

 

 

 

4

Ready for Use

READY

BLINKING

BLINKING

RAPIDLY

RAPIDLY

 

 

 

 

 

 

 

 

 

 

40

 

 

www.AcuRite.com

(877) 221-1252

Problem: The APP will not load or run properly on my mobile device

Possible Solutions:

The APP is compatible with Apple iOS or Android devices only.

The APP requires your mobile device to have an active internet connection to provide you with ANY weather information. Make sure your mobile device is NOT on airplane mode and has a good data connection signal or local wifi access.

You may need to manually update the APP to the latest version available on either the Apple APP Store or the Android Market.

The APP may have been corrupted, re-install the APP.

Problem: The web site is not loading or displaying some features properly

Possible Solutions:

www.acu-link.com requires an Adobe Flash enabled browser- either on desktop PCʼs or mobile devices. At this time, Apple iOS devices do not support Adobe Flash content, so some features will not work properly on an iPad or iPhone when specifically visiting the www.acu-link.com web site. The iOS APP is recommended for Apple iOS devices.

41

Page 22
Image 22
Acu-Rite 9150 instruction manual Problem What do those Bridge Lights Mean?, Blinking