Acu-Rite 9150 Having Problems? Weʼre Here to Help, Go to the web site Talk to a real person

Troubleshooting
www.AcuRite.com	(877) 221-1252

Problem: There is Nothing Displayed on the APP or on the Acu-Link.com Web site

Possible Solutions:

Make sure you are signed into your Acu-Link account. The same account name and password will be used on the web site (www.acu-link.com) and the mobile APP.

Make sure you have registered your bridgesʼ MAC/ID number either online (www.Acu-Link.com) or through the mobile APP. See the “REGISTRATION” section of this instruction manual for more information.

The mobile device may be in DASHBOARD viewing mode. The mobile Acu-Link APP is designed to be used primarily in “letter” format. When you rotate your mobile device to “landscape” or wide format, the DASHBOARD will appear, which is empty by default. See the “DASHBOARD” section of this instruction manual to learn how you may populate the mobile APP dashboard with your favorite weather information.

On www.acu-link.com, you may need to add “widgets” to the dashboard if it is empty. See the “Showing and Hiding Widgets” section of this instruction manual to learn how you may populate the web site dashboard with your favorite weather information.

Refresh the Mobile APP by manually quitting. Refresh the web site with your browsers refresh button.

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U.S. BASED SUPPORT

Having Problems? Weʼre Here to Help!

If you have gone through the troubleshooting section and you still have questions about setup or operation there are several support options available to you:

Go to the web site www.AcuRite.com

AcuRite.com has an active support forum where you can view bulletins and ask questions. You will also find videos and read other users comments and feedback. AcuRite actively engages users to improve our products and services.

Talk to a real person (877) 221-1252

Our friendly U.S. Based Support team is ready to assist you! You will find a knowledgeable, real person that is ready to help you on the other end of the line! After all, what good is all this technology without people standing behind it?

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