Diagnosing LED Indicators | Advantech EKI-7657C guide

Chapter 4 Troubleshooting

Verify that you are using the right power cord/adapter (+12 ~ 48VDC), please don’t use the power adaptor with DC output voltage higher than 48 V, or it will burn this converter down.

Select the proper UTP cable to construct the user network. Use unshielded twisted-pair (UTP) or shield twisted-pair (STP) cable for RJ-45 connections: 100 Category 3, 4 or 5 cable for 10Mbps connections, 100 Category 5 cable for 100Mbps connections, or

100Category 5e/above cable for 1000Mbps connections. Also be sure that the length of any twisted-pair connection does not exceed 100 meters (328 feet).

Diagnosing LED Indicators

To assist in identifying problems, the switch can be easily monitored through panel indicators, which describe common problems the user may encounter and where the user can find possible solutions.

If the power indicator does not light on when the power cord is plugged in, you may have a problem with power cord. Then check for loose power connections, power losses or surges at power outlet. If you still cannot resolve the problem, contact the local dealer for assistance.

If the LED indicators are normal and the connected cables are correct but the packets still cannot be transmitted. Please check the user system’s Ethernet devices’ configuration or status.

EKI-7657C _Manual_ed1

94

Image 104

Advantech EKI-7657C user manual Diagnosing LED Indicators

Contents

EKI-7657C Copyright Acknowledgements Product Warranty 2 years Declaration of Conformity FCC Class a Technical Support and Assistance Safety Instructions Safety Precaution Static Electricity Contents Chapter Commands Level Port Troubleshooting Overview Dual Power Input IntroductionSFP Advantage High-Speed Transmissions Wide Operating Temperature Easy TroubleshootingFlexible Mounting Advanced Protection Features Specification Communications PowerInterface Mechanism Environment Certifications Safety Precaution Packing List EKI-7657C Manualed1 Installation LED Indicators EKI-7657C LED Definition Dimensions units mm Front View of EKI-7657C Side View of EKI-7657C Rear View of EKI-7657C Top View of EKI-7657C Mounting Wall mounting Installation to DIN-rail Step DIN-rail Mounting Installation to DIN-rail Step Network Connection Connection to a Fiber Optic Network Transceiver Inserted 11 Remove LC connector Power Connection 13 Pin Assignment of the Power Connector Wiring the Digital Inputs/Outputs 14 Pin Assignment of the Dido ConnectorPage Configuration Configuration RS-232 Console COM Port Properties Setting Commands Level Command Level Commands Set List System Commands SetCommands Set List System Commands Set Port Commands Set Port Commands Set Trunk Commands Set Trunk Commands Set Vlan Commands Set Vlan Commands Set Spanning Tree Commands Set Spanning Tree Commands Set QOS Commands Set Igmp Commands Set10 Mac/Filter Table Commands Set QOS Commands Set 11 Snmp Commands Set Snmp Commands Set10 Mac/Filter Table Commands Set Port Mirroring Commands Set 13 802.1x Commands Set12 Port Mirroring Commands Set 13 802.1x Commands Set Tftp Commands Set 14 Tftp Commands Set15 SysLog,SMTP,Event Commands Set SystemLog, Smtp and Event Sntp Commands Set 16 Sntp Commands Set Ring Commands Set 17 X-ring Commands Set Management will not be configured Web Browser Main System System Information IP Configuration IP Configuration Dhcp Server-System configuration Dhcp Client-System Configuration 11 Dhcp Server Client Entries Dhcp Server-Port and IP Bindings TFTP-Update Firmware TFTP-Restore Configuration 14 Tftp Restore Configuration TFTP-Backup Configuration System Event Log-Syslog Configuration System Event Log-SMTP Configuration 17 Smtp Configuration System Event Log-Event Configuration 18 Event Configuration Fault Relay Alarm 19 Fault Relay Alarm Sntp Configuration 18 UTC Timezone 20 Sntp Configuration IP Security 21 IP Security User Authentication 22 User Authentication Digital Output Digital Input/OutputDigital Input 23 Digital Input/Output interface Port Port Statistics Port Control 25 Port Control Aggregator setting Port Trunk 26 2 work ports with Lacp enabled Aggregator Information State Activity Passive 30 State Activity Port Mirroring 31 Port Mirroring Rate Limiting 32 Rate Limiting Protocol Vlan configurationVlan configuration Port-based Vlan 34 Port based mode 35 Port based mode-Add interface 802.1Q Configuration 802.1Q Vlan 37 802.1Q Vlan Configuration Group Configuration 38 Edit Group Configuration interface Rapid Spanning TreePage RSTP-System Configuration RSTP-Port Configuration 41 Rstp Port Configuration interface Snmp Configuration System Configuration Community StringsAgent Mode Trap Configuration User Profile SNMPV3 ConfigurationContext Table 44 Snmp V3 Configuration interface Group Table Access Table MIBview Table QoS Configuration QoS Policy and Priority Type Port Base Priority COS ConfigurationTOS Configuration Igmp Configuration 19 Igmp types Ring 47 X-ring interface Lldp Configuration 48 Lldp Configuration interface 802.1X/Radius Configuration 802.1X/Radius System Configuration802.1x/Radius-Port Configuration Security 50 802.1x/Radius Port Setting interface 802.1X/Radius-Misc Configuration 51 802.1x/Radius Misc Configuration interface MAC Address Table-MAC Filtering MAC Address TableMAC Address Table-Static MAC Address 53 MAC Filtering interface MAC Address Table-All MAC Addresses MAC Address Table-Multicast Filtering 55 All MAC Address interface Factory Default 56 Factory Default interface Save Configuration 57 Save Configuration interface System Reboot 58 System Reboot interface Troubleshooting Diagnosing LED Indicators Pin Assignment & Wiring Appendix a Pin Assignment & Wiring Figure A.4 DB 9-pin female connector EKI-7657C Manualed1 Compatible SFP Modules Appendix B Compatible SFP Modules