Alto-Shaam 7.14es CombiTouch operation manual E15

Tr o u b l e s h o o t i n g

CombiTouch ERROR CODES

Error	Error Call Out in Display	Description of Error		Possible Cause
Code
E13	Boiler Temperature High	Boiler temperature overheats	— Scale build up inside steam generator.
			— Scale build up on water level probe.
			— B4 Probe connection problem.
			— B4 probe faulty.
E15	Condensor Temperature High	Excess condensor	— Untreated water supply line is shut off.
		temperature	— Untreated water supply line is connected to
				warm water.
			— B3 probe connection problem.
			— B3 probe is faulty.
			— Single solenoid valve Y2 obstructed or faulty.
			— Wiring or connection problem.
			— Relay board, high voltage is not operating.
E20	HACCP Only - B11 Core	Single point core temperature	— Clean Probe Receptacle Pins with sand paper.
	Temperature Probe Single	probe defect or disconnected.	— B11 Single Point Core Temperature probe with
	Point Fault			quick connect, defective.
			— B11 Single Point Core Temperature probe wires
	Error E20 is not shown in display.			with quick connect, disconnected.
			— B11 Single Point Core Temperature probe
	Instead a probe sign with “?” is
				receptacle, defective.
	shown as popup window. In case
			— B11 Single Point Core Temperature probe
	the customer cooks in time mode
				receptacle wires disconnected.
	during fi rst step and during second
	step switches to probe mode but has
	no probe in place, the error E20 will
	be shown in the error code list and
	HACCP list.
E21	N6 Cavity Probe Fault	Cavity temperature probe	—	N6 Oven Cavity Temperature probe defective.
		defect or disconnected	— N6 Oven Cavity Temperature connection problem.
E22	B10 Core Temperature Probe	Multipoint core temperature	—	B10 Multipoint Core Temperature probe defective.
	Multipoint Fault	probe defect or disconnected	—	B10 Multipoint Core Temperature probe connection
				problem.
E23	B4 Boiler Probe Fault	Boiler temperature probe	—	B4 Boiler temperature probe defective.
		defect or disconnected	—	B4 probe wires connection problem.
E24	B5 Bypass Probe Fault	Bypass steam temperature	— B5 Bypass steam temperature probe defective.
		probe defect or disconnected	—	B5 Bypass steam temperature connection problem.
E25	B3 Condensor Probe Fault	Condensor water	— B3 Condensor temperature probe defective.
		temperature probe defect or	— B3 Condensor probe connection problem.
		disconnected
E26	N8 Boiler Safety	Steam generator heating	—	N8 Boiler temperature probe defective.
	Temperature Probe Fault	element protection probe	—	N8 probe connection problem.
		defect or disconnected
E27	Boiler Element	Excess steam generator	— Scale build up inside steam generator.
	Temperature High	safety probe	— Scale build up on water level probe.
			— Water level probe connection failure.
			— N8 boiler temperature probe defective.
			— N8 probe connection problem.
			— Steam element contactor(s) stuck closed.
			— Wiring or connection problem.

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