t r o u b l e s h o o t i n g

ERROR CODES

This section is provided for the assistance of qualified technicians only and is not intended for use by untrained or unauthorized service personnel. If your Alto-Shaam®unit is not operating properly, check the following before calling your Authorized Alto-Shaam Service Agent:

Check that unit is receiving power. Circuit breaker turned on?

Do not attempt to repair or service the oven beyond this point. Contact Alto-Shaam for the nearest authorized service agent. Repairs made by any other service agents without prior authorization by Alto-Shaam will void the warranty on the unit.

When the oven malfunctions, an error code will appear in the display.

PRESS THE START ICON TO ACKNOWLEDGE THE ERROR.

The icons that begin to flash represent operational modes that are still usable.

When the oven fault is corrected, the Combitherm will return to normal operation.

Error

Error Call Out in Display

 

Description of Error

Possible Cause

Code

 

 

 

 

 

 

 

 

 

E01

Low Water boiler

 

Low water level in boiler

— Water supply is shut off.

 

 

 

 

— Low water pressure.

 

 

 

 

— Generator drain cap/hose missing or leaking.

 

 

 

 

— Generator drain pump is defective.

 

 

 

 

— Generator drain pump elbow leaking.

 

 

 

 

— Fill solenoid not energized.

 

 

 

 

— Fill solenoid faulty.

 

 

 

 

— Wiring or connection error at the solenoid or the

 

 

 

 

relay board.

 

 

 

 

— Water level probe connection/wiring error at probe

 

 

 

 

or relay board.

 

 

 

 

— Water level probe requires descaling and/or

 

 

 

 

replacement.

 

 

 

 

 

E02

Control Temperature High

 

relay board surface

— Cooling fan(s) not being energized.

 

 

 

temperature too high

— Cooling fan(s) faulty.

 

 

 

 

— Wiring/connection error at cooling fan(s).

 

 

 

 

— Faulty relay board.

 

 

 

 

 

E03

Convection Fan Motor Error

 

Convection fan motor failure

— Motor VFD not energized.

 

 

 

 

— no input signal to VFD from relay board.

 

 

 

 

— Motor VFD faulty, not outputting to motor after input

 

 

 

 

signal received.

 

 

 

 

— Motor fan wheel blocked/obstructed.

 

 

 

 

— Connection/wiring error at VFD, motor, hall effect

 

 

 

 

sensor, relay board.

 

 

 

 

— Faulty motor.

 

 

 

 

 

E04

Lower Convection Fan Motor

 

Lower convection fan motor

— Motor VFD not energized.

 

Error

 

failure on 20•20 unit

— no input signal to VFD from relay board.

 

 

 

 

— Motor VFD faulty, not outputting to motor after input

 

 

 

 

signal received.

 

 

 

 

— Motor fan wheel blocked/obstructed.

 

 

 

 

— Connection/wiring error at VFD, motor, hall effect

 

 

 

 

sensor, relay board.

 

 

 

 

— Faulty motor.

 

 

 

 

 

E05

VFD Comm Failure

 

VFD communications have

— Loss of power to VFD.

 

 

 

stopped

— VFD malfunction.

 

 

 

 

— Can cable disconnected.

 

 

 

 

— Can address not correct on VFD.

 

 

 

 

 

 

 

 

 

(Continued on next page)

 

 

CT Express step by step operation MANUAL • 51

Page 53
Image 53
Alto-Shaam 4.10ESiVH, CombiOven, 4.10esi, 4.10CCi operation manual Press the Start Icon to Acknowledge the Error

4.10CCi, CombiOven, 4.10esi, 4.10ESiVH specifications

The Alto-Shaam CombiOven series, including models 4.10ESiVH, 4.10ESi, and 4.10CCi, is a revolutionary line of cooking equipment designed to enhance versatility and efficiency in commercial kitchens. These combi ovens are engineered for advanced cooking techniques, combining steam and convection heat, allowing chefs to achieve precise cooking results while conserving energy and promoting food quality.

One of the main features of the Alto-Shaam CombiOven is its FlexiRack system, which optimizes space and provides flexibility. This system allows for the seamless configuration of cooking trays, making it easy to adjust cooking capacity based on specific needs. The ovens also come with removable, dishwasher-safe racks that simplify cleaning and maintenance, further enhancing operational efficiency.

The 4.10ESiVH model features Alto-Shaam's exclusive Halo Heat technology, which creates a gentle, even heat distribution throughout the cooking chamber. This technology not only enhances cooking performance but also preserves food moisture and texture, resulting in superior finished dishes. Additionally, the models are equipped with a state-of-the-art touchscreen interface that streamlines the cooking process. Customized cooking programs can be set, and real-time monitoring ensures consistent results across different culinary applications.

Another notable characteristic of the Alto-Shaam CombiOven series is its energy-efficient design. These ovens consume less energy compared to traditional cooking methods, aligning with sustainability goals in modern kitchens. The built-in water filtration system ensures the steam produced is of high quality, reducing scale buildup and extending the lifespan of the equipment.

Furthermore, the 4.10CCi model includes advanced features such as a core temperature probe and multiple cooking modes, including steam, convection, and combination cooking. This level of versatility allows chefs to prepare diverse dishes, from moist baked goods to perfectly roasted meats. The compact design of the ovens also makes them suitable for operations with limited space, without compromising on performance or capacity.

In summary, the Alto-Shaam CombiOven series, particularly the 4.10ESiVH, 4.10ESi, and 4.10CCi models, stand out in the market for their innovative technology, user-friendly functionality, and energy-efficient performance. These ovens empower chefs to create restaurant-quality meals with ease, making them an invaluable asset for any professional kitchen.