Troubleshooting
PROBLEM | POSSIBLE CAUSES | WHAT TO DO | |
Freezer control and | Refrigerator is in defrost mode. | Normal operation. | |
lights are on, but |
| Wait 40 minutes to see if refrigerator restarts. | |
compressor is not |
|
| |
operating |
|
| |
Temperature- | Control settings are too low. | See page 12 to adjust controls. | |
controlled drawers |
|
| |
Freezer controls are set too low. | See pages 8 and 9 to adjust controls. | ||
are too warm | |||
Drawer is improperly positioned. | See page 12 to verify drawer positioning. | ||
| |||
Refrigerator does | Refrigerator is not plugged in. | Plug in refrigerator. | |
not operate |
|
| |
Dial control in freezer is set to OFF | See pages 8 and 9 to adjust controls. | ||
| |||
| (select models). |
| |
| Touch temperature controls are set to | See pages 8 and 9 to adjust controls. | |
| (select models). |
| |
| Fuse is blown, or circuit breaker needs | Replace any blown fuses. | |
| to be reset. | Check circuit breaker and reset, if necessary. | |
| Power outage has occurred. | Call local power company listing to report outage. | |
Refrigerator still | Refrigerator is malfunctioning. | Unplug refrigerator and transfer food to another | |
won’t operate |
| refrigerator. If another refrigerator is not available, | |
|
| place dry ice in freezer section to preserve food. | |
|
| Warranty does not cover food loss. | |
|
| Contact service for assistance. | |
Food temperature | Condenser coils are dirty. | Clean according to the chart on page 24. | |
is too cold |
|
| |
Refrigerator or freezer controls are set | See pages 8 and 9 to adjust controls. | ||
| |||
| too high. |
| |
Food temperature | Door is not closing properly. | Refrigerator is not level. See page 7 for details on how | |
is too warm |
| to level your refrigerator. | |
|
| Check gaskets for proper seal. Clean, if necessary, | |
|
| according to the chart on page 24. | |
|
| Check for internal obstructions that are keeping door | |
|
| from closing properly (i.e. improperly closed drawers, | |
|
| ice buckets, oversized or improperly stored containers, | |
|
| etc.) | |
| Controls need to be adjusted. | See pages 8 and 9 to adjust controls. | |
| Condenser coils are dirty. | Clean according to the chart on page 24. | |
| Rear air grille is blocked. | Check the positioning of food items in refrigerator to | |
|
| make sure grille is not blocked. Rear air grilles are | |
|
| located under crisper drawers. | |
| Door has been opened frequently, or has | Reduce time door is open. Organize food items | |
| been opened for long periods of time. | efficiently to assure door is open for as short a time as | |
|
| possible. | |
| Food has recently been added. | Allow time for recently added food to reach | |
|
| refrigerator or freezer temperature. | |
Refrigerator has | Odor producing foods should be covered | Clean according to instructions on page 25. | |
an odor | or wrapped. |
| |
| The interior needs cleaning. |
| |
|
|
| |
|
| continued… |
29
