C h a p t e r 3

Troubleshooting

This chapter describes some possible problems that might occur, and the probable causes and solutions. They include:

1.Unit will not turn on.

2.The AV equipment connected to the S Type unit reboots or turns off during or after the unit switches to battery power.

3.The REPLACE BATTERY indicator is illuminated (on).

Note: The VFD screen will display any faults or warning conditions that occur with an accompanying message that explains what action to take. If you are ever in doubt about what action to take, please contact APC Technical Support. Contact information is provided at the end of this section.

Unit will not turn on

Probable Cause:

Battery is not connected.

 

 

Solution:

Remove the front display panel by grasping the

 

sides and pulling straight back. The battery is

 

located on the right side of the unit. The black

 

battery connector should be pushed snugly into the

 

battery socket located just to the left of the battery

 

pack. Reference the Connect Battery section to

 

view photographs related to this procedure.

 

 

Probable Cause:

No power or insufficient power available at the

 

wall outlet.

 

 

Solution:

Ensure that the wall outlet has good power by

 

checking it with a voltmeter, or by plugging the

 

power cord of a known good device into the outlet.

 

 

3-1

Page 47
Image 47
American Power Conversion S15BLK owner manual Troubleshooting, Unit will not turn on