AMX Delta Series Troubleshooting Quick Reference

Troubleshooting

73

Delta Series Audio Controllers

Troubleshooting Quick Reference

Troubleshooting Quick Reference

Symptom Possible Causes Refer to Section

Everything is dead, nothing works No power to Delta Controller Power

All keypads are dead Cabling between Delta Controller and key-

pads is incorrect

Keypad Cabling

No lights on the keypad Keypad connections reversed Keypad Cabling

Some keypads OK, others are dead • Cabling between Delta Controller and non

working keypads is incorrect

• Defective keypad

• Defective cabling to keypad

Keypad Cabling

Sources don’t work manually OR

automatically

No power to the source component(s) Power

Sources and keypads work but no

sound in zone

• Speakers not connected

• Problem between keypad and speakers

• Problem with speakers

• Volume too low

Keypad Cabling

Keypads work but no sound in zone RCA cables from source either defective or

not connected

Source Cabling

Sources work manually but keypads

don’t control device(s)

Device programming incomplete

IR emitter lead missing

IR emitter lead connected to the wrong

device

Programming

Source Cabling

Restart System

Sources power OFF when selected Program error in ON/OFF function Programming

Sources don’t start playing when selected Program error in device power or control

functions

Programming

Contents

Main AMX Limited Warranty and Disclaimer IMPORTANT SAFETY INSTRUCTIONS Page Table of Contents Page RS-232 Control Commands / Messages ............................................................63 Page Delta Series Audio Controllers Product Specifications Delta Series Product Specifications Tuner Antenna Details Delta Series Product Specifications (Cont.) Delta Installation - Quick Start Steps 1. Connect the Source Units to Delta Source Inputs (up to 4) 2. Connect the Keypads to Delta 3. Connect the Speakers to the Keypads 4. Power Up and Test the Basic System Operation Turning a Zone ON Volume Control Tone Control 5. Basic Programming IR Learning Techniques Program Panel Wiring and Connections Pre-Installation Precautions and Recommendations Note to Professional Installers Installing Source Equipment Cabling Installation Instructions Considerations for New Construction Installations Securing the Cables Keypad Rough In Locations Considerations for Existing Construction Running Wires in Existing Construction Marking the Cables Existing Electrical Boxes for Keypads Considerations for Outdoor Zones Outdoor Wiring Outdoor Keypads Controller Connections Source Unit to Controller Connections Page 4. 5. Standard 4 Wire Keypad Connections 2 Wire Keypad Connections (Control Only) Multiple Keypads in a Zone Matrix Keypad plus Analog Volume Controls Auxiliary Amplifier Configuration (Zone 1) Auxiliary Amplifier Configuration (Zones 2-6) Remote Amplifier Configuration Connecting the RS-232 Serial Port RS-232 Cable Connecting Matrix Keypads Tools Required for Installation Orientation of Connectors Preparing the Wires Wire Color Schemes Page Connecting Matrix In-Ceiling Speakers Overview - Speaker Wire Technology (SWT) Overview - Matrix Speakers Wiring Method A Method B (Retrofit) Page Page Page Programming the Delta System Preparation for Programming Programming Worksheets Page Accommodating Multiple Device Programming Program Panel Enter the Program Mode Program Menu Selections Setup Program Menu Controller Sub Menu Programming Source Components 1. 2. 3. 4. 5. Keypad Functions By Profile Keypad Functions By Profile Keypad Functions By Profile (Cont.) Learning IR Commands Page Labeling IR Commands Page Adding Delay to IR Commands Labeling a Source Labeling a Room 1. 2. Page Check Room Status Setting Source Levels 1. 4. 2. 3. Tuner Sub Menu Setting a Station Preset 1. 2. 3. Clock Sub Menu Preferences Program Menu Backlight Sub Menu 1. 2. 3. Display Options Sub Menu 1. Page About Program Menu Firmware Version Using Matrix Keypads Using the Matrix KP-4e Keypad Source Selection Activating or Deactivating a Zone All Zones ON or OFF Navigation Command Keys Volume Control Muting the Volume Tone Control Bass (and Balance) Adjustment Treble (and Balance) Adjustment Using the Matrix KP-NUM Keypad Direct Access Control Direct Numeric Access - On Board AM/FM Tuner 1. 2. Direct Numeric Access - CD Player or Changer Direct Numeric Access - Satellite Radio or DSS/DBS Tuner 1. 2. Page Page Using the Matrix Touch Panel Keypad Labeling the Keypad Grids Page Page Page Using the Matrix D-RC Remote Page RS-232 Control Commands / Messages RS-232 Controller Command Messages Page Page Page Delta Audio Controller Status Messages Controller Status Messages Page Controller Status Messages (Cont.) RS-232 Control Commands / Messages 70 Delta Series Audio Controllers Source Command Codes Source Command Codes referenced by Source Type and Command Index: Source Command Codes Source Type 1 2 3 4 5 6 7 8 Internal Tuner AM/FM T uner Troubleshooting Power Connections 1. 2. 3. 4. Zone Connection Problems No Keypad Activity (At All) 1. 2. 3. 4. 5. Keypad Lights, No Sound Troubleshooting Quick Reference Troubleshooting Quick Reference