Apple OS X manual Logging in to Mac OS

The Installer cannot update the hard disk driver.

The Installer cannot update non-Apple hard disks. Use the disk utility recommended by the manufacturer of your hard disk to update your drivers before installing Mac OS X. Make sure to use a version of the utility that is compatible with Mac OS X.

Installing Mac OS X was interrupted and now you can’t restart your computer.

If this happens and you have Mac OS 9.1 installed on your computer, try restarting your computer while pressing the Option key to start up using Mac OS 9.1. If you cannot start up this way, insert the Mac OS 9.1 CD in your computer and press the C key while restarting your computer. Open the Startup Disk control panel and select your Mac OS 9.1 disk.

Logging in to Mac OS X

You can’t log in to your computer.

First, make sure you are entering your password with the same capitalization and punctuation that you used originally. If you still can’t log in, log in as an administrator, open the Multiple Users application, and change your name or password.

If you cannot log in to your NetInfo account, you can log in to your computer as the local user “Administrator.” Use your NetInfo account password.

You forgot your password.

If you forget the password for your computer, insert the Mac OS X CD and restart your computer while pressing the C key. When the Installer appears, choose Reset Password from the Installer menu and follow the onscreen instructions.

Troubleshooting X tips

Getting support

For information about the support available for this product see the Apple Software Services and Support Guide included with Mac OS X.

Getting help

To search for solutions to problems you are having with Mac OS X, open Mac Help, type a question, and click Ask.

Getting news about Mac OS X

Click the Late-Breaking News icon in the Dock to get the latest information about Mac OS X, Mac OS X applications, hardware and Classic compatibility.

Searching Mac Help

What’s the latest news about Mac OS X?

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