Packing

If you don’t have the original packing material, wrap the board in anti-static material (preferably the anti-static bag in which the card was originally shipped; however, aluminum foil will work fine). Pack it in a sturdy box cushioned with wadded papers (i.e. used computer paper or newspaper).

*W a r n i n g : If your product is damaged due to inadequate packing, your warranty will be void.

Include the return form and invoice.

Send the package, shipping prepaid, to:

R M A # _ _ ? _ _A p p l i e d E n g i n e e r i n g Technical Support3 2 1 0 B e l t L i n e R o a d , S u i t e 1 5 4 D a l l a s T X 7 5 2 3 4

You should insure your package. Æ will not assume any responsibility for inadequate packing or loss or damage during shipping.

When We Receive

Our service department will use your completed form in an attempt to duplicate the problem.

If it is determined that your product is defective due to a manufacturing defect, your card will be repaired or replaced at Æ's Option.

Any misuse, abuse, or non-Æ authorized alteration, modification, and/or repair to the Applied Engineering product will void the warranty. This warranty will also be void if you use the Æ product for any purpose other than its intended use.

Your product will be fully tested before it is shipped back to you, transportation prepaid, via UPS regular delivery.

Once your product is received by Technical Support, it will be processed and delivered to our shipping department within 7 to 10 working days.

App.G - Getting Help

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