| Troubleshooting |
| Symptom Charts/Peripherals - 21 |
1 | Verify you have correct version of system software. | ||
printer does not work | 2 | Verify that Chooser is set correctly. | |
|
| 3 | Reinstall correct printer drivers. |
|
| 4 | Do clean install of system software. |
|
| 5 | Replace printer interface cable. |
|
| 6 | Replace logic board. Retain customer's DIMMs. |
1 | Check network connections. | ||
printer does not print | 2 | Verify you have correct version of system software. | |
|
| 3 | Verify that Chooser is set correctly. |
|
| 4 | Does printer show up in Chooser? If so, do clean install of |
|
| 5 | system software and/or network and printer software. |
|
| Replace logic board. Retain customer's DIMMs. | |
