ArcSoft HERA110 manual Activating Service, International Service

24 Welcome to T-Mobile

For more information about T-Mobile Hotspot, see "Connect to T-Mobile HotSpot" in Chapter 11.

International Service

You can access the Internet and make calls using your device while abroad. To take advantage of this service, visit www.my.t-mobile.com or contact Customer Care at 1-800-937-8997 to activate international calling features. Inform the representative that you want to use T-Mobile service (voice and data) internationally. The representative will add the service to your account at no charge. For more information on international service, visit www.t-mobile.com/international/.

Note Additional fees may apply. Countries that support international wireless Internet roaming may not be the same as countries that support international voice roaming.

Please refer to www.t-mobile.com/international/for information on world- class Internet service.

Activating Service

If your service has not been activated, then follow the steps in this section to activate. The T-Mobile Activations representative will set up your service and assign your mobile number. It takes about 20 minutes to activate voice service and may take up to 24 hours to activate data service. Business and government accounts may take additional time to activate voice and data service. By activating service, you acknowledge that you have read and agreed to the Terms and Conditions of the Service Agreement.

1.Have your service agreement and the following information ready for your Activations representative:

•Name, home address, home phone, preferred billing address.

Note For business and government accounts, your Activations representative will also require your physical address, company name or government agency name, and the tax ID.

•Social Security number, current driver’s license number, and date of birth for credit-check purposes