54-0376 10.1
Troubleshooting
10 Troubleshooting
This section identifies basic problems along with their possible causes
and solutions. It also explains what the status lights indicate, how to
view diagnostic information, and how to get technical support.
Contents
10-1 Five Simple Checks . . . . . . . . . . . . . . . . . . . . . . . . . . .10.3
10-2 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . .10.4
10-3 Causes and Solutions to Common Problems . . . . . . . .10.5
10-4 System Status Lights . . . . . . . . . . . . . . . . . . . . . . . . .10.10
10-5 Viewing Diagnostics Information . . . . . . . . . . . . . . . .10.12
10-6 Viewing Serial Numbers . . . . . . . . . . . . . . . . . . . . . . .10.13
10-7 Viewing Software Versions . . . . . . . . . . . . . . . . . . . . .10.14
10-8 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .10.15