AUDIX Voice PowerInitial Implementation
2

Assigning Services to Channels

Integrated Systems
Integrated systems indicate to AUDIX Voice Power whether a call is direct
coverage. Channels that are assigned either Call Answer or Voice Mail get
Voice Mail for direct calls and Call Answer for coverage calls. To use a
channel for both Call Answer and Voice Mail, the channel should be assigned
Call Answer.
.
Table
2-1
shows what service a call receives, depending on what service is
assigned to the channel, and whether the call is direct or coverage.
Table
2-1.
Actual Service Provided on Integrated Systems
Actual Service
Assigned Service Direct Call Coverage Call
Auto Attendant Auto Attendant Auto Attendant
Call Answer Voice Mail Call Answer
Voice Mail Voice Mail Call Answer
Message Drop Message Drop Message Drop
Information Information Information
If there are not enough channels to dedicate some to Voice Mail, the available
channels can be divided between Call Answer and Automated Attendant.
2-1