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AT&T 2.1.1 manual Audix Voice Power, Issue 1, December

Models: 2.1.1

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Install System Diagram Restoring Administrative Files Connecting the IVP Voice Lines Configuration of New Boards Issue 1, December Diagnostics E WGS Access Cover Removal Setting Up a Report Printer Upgrade Procedures

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585-310-108

Issue 1, December 1991

AUDIX™ Voice Power

Release 2.1.1

Installation and

Maintenance Guide

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AT&T 2.1.1 manual Audix Voice Power, Issue 1, December

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Contents

585-310-108 Issue 1, December Audix Voice Power FCC Warning Statement Contents 6386E/33 WGS Configuration Testing and Troubleshooting Software Installation Recovering from System Failures Upgrade ProceduresInstalling a Second Hard Disk Index Removing SIMMs from the Memory Expansion Board Securing the Board Printer Operation Panel Purpose and Scope About This Guide Assistance Intended Audience Shown in this style of type Conventions Used in This Guide Information Conventions Document No Related DocumentsDocument No -200-1 Preassembled Systems Introduction Selecting a Site Physical Requirements DescriptionCheck Materials Checklist DescriptionCheck Remote Terminal Package T E System Diagram System Diagram Hardware Overview Hardware Installation Hardware Installation General Installation Instructions Opening and Closing the Case 6386 WGS Main Cover-Securing Screws Opening the 6386 WGS Opening the 6386E WGS 6386E WGS Removing Top Cover E WGS Access Cover Removal SX WGS Main Cover-Securing Screws Opening the 6386/SX WGS 25 WGS Main Cover-Securing Screws Opening the 6386/25 WGS Opening the 6386E/33 WGS E/33 WGS Removing Outside Cover E/33 WGS Access Cover Removal General Instructions For Installing Circuit Boards Removing the Slot Cover Inserting a Circuit Board into an Expansion Slot 10. Securing the Board Installing Additional Memory in the 6386 and 6386E WGS Installing Additional Memory T E 12. Removing SIMMs from the Memory Expansion Board Hardware Installation 13. Installing SIMMs on the Memory Expansion Board 14. Switch L07LL-1 through L07LL-8 Hardware Installation 16. Location of Memory Simm Sockets on the 6386/SX WGS Sockets Expansion Slots Sockets 19. Location of Memory Simm Sockets on the 6386E/33 WGS 20. Inserting the SIMMs into Sockets Total onboard RAM 8MB Setting Motherboard Jumpers on the 6386/25 and 6386E/33 WGS Hardware Installation Hardware Installation 23. Location of Motherboard Jumpers on the 6386E/33 WGS On the 6386/25 WGS Version Onboard RAM Configuration JumpersOn the 6386E/33 WGS Replacing Disk Drive Cables Serial Port Configuration Jumpers VDC600Board Configuration and Installation 24. VDC600 Switch and Jumper Locations and Settings IVP4 Board Configuration and Installation 26. Factory Switch Configurations Configuration of New Boards Configuration of Previously Installed Boards 27. Settings for SW1.1 Setting Switch SW1.1 28. Settings for SW12.1 Determining the Board Configuration by Testing If the numbers do not agree, proceed to Step Hardware Installation Hardware Installation Configuration Management window appears Voice System Administration window appearsRenumbering Voice Channels Move the cursor to Renumber Voice Channels 29. Location of Jumpers on DCP Board DCP Board Configuration and Installation Connecting Peripherals and Cables 30 WGS System Module Back Panel 31 E WGS System Module Back Panel 32 /SX WGS System Module Back Panel 34 E/33 WGS System Module Back Panel Hard disk Configuration the Setup Utility Running Setup from a Floppy Disk You may find it necessary to modify the Extended For the 6386/SX, 6386/25, and 6386E/33 WGS, if you are Connecting the IVP Voice Lines Connecting Voice and Data Lines 35. IVP4 Board with 884A Adapter for RJ11C Setting Up a Report Printer Connecting the DCP Data LineHardware Installation When pressed in Menu Mode, causes Will be in Function Mode with functionSelected. Also pressing When Printer to store the selected value for Setting the Control Values Connecting the Printer Follow the directions on the screen to run the diagnostics Diagnostics Installing a Remote-Access Modem Software Installation T E Pre-Installation Considerations Verifying Hard Disk Size To install the Unix operating system, follow these steps Installing the Unix Operating SystemWait for the following prompt to display Create a partition ====== ========= Type Y and press Enter Partition menu displays again Type 100 and press Enter Following message displays At the end of the analysis, the following displays System displays the following message Type y and press Enter System displays the following Type y and press Enter System displays T E Disk Size Cylinders File Area Written down in the procedure Verifying Hard Disk Size System calculates the value for /usr2 Enter number of cylinders Floppy Diskette System will be rebuilt Only Software Installation Verifying Unix System Installation Creating a Login for Voice Administration Installing Audix Voice Power T E Please indicate the installation medium you intend to use PressEnter to return to the # prompt Installing Integrated Voice Power System Software T E Press 1 and Enter to enable the parallel port Monitor Type System displays Interrupts System displays Enter the appropriate answer and press Enter Memory Configuration Speech System displays Software Installation Installing Audix Voice Power Application Software T E Please indicate the installation. medium you intend to use Type audix and press Enter. You are asked to confirm Installing the Switch Integration Software Page Installing Cartridge Tape Utility Software System displays a list of interrupts. Then it displays Press F2 CHOICES. Continue pressing Installing Software for Remote Access T E Enter a filename, ‘all’, ‘done’, or ‘files’ Verifying Software Components System Administration menu is displayed Printer Software Setup Software Installation Acceptance Testing Completing InstallationPress F3 Save T E Peripheral Setup menu appears Testing the IVP4 Switch SettingsEnable/Disable Second Serial Port menu appears DCP Conflict Troubleshooting is limited to two areas Configuration Testing Troubleshooting Hardware Verification Power-On Self Test Bad controller Motherboard problem Motherboard problemScreen Item Cause of Failure Hard Disk Failure Data Corruption Motherboard Failure General Diagnostics Voice System Administration menu is displayed IVP4 Board Diagnostics Press F3 Save to begin execution Application Operation Problems Message Waiting Lamp will not turn on or off User Response Trouble Indication Unable to login to the Voice Mail Service User Response Outcalls not being made reliably Stop and restart the voice system Trouble Indication Upgrade Procedures Upgrading from Release 1.1 to Release Upgrade Procedures T E Upgrade Procedures Face Face Help Fmli Type y or n as appropriate Type y and press Enter Following messages appear Type y and press Enter Following message appears Upgrade Procedures You will now see a series of .‘ s Upgrade Procedures Upgrading from Release 2.0 to Upgrade Procedures Talkfile 46 phrase all t a l k f i l e 4 7 p h r a s e a l l Upgrade Procedures Upgrade Procedures Do you wish to continue removal Audix Voice Power? Upgrade Procedures T E Upgrade Procedures Parallel Ports System displays Monitor Type System displays Enter the appropriate answer Unix Kernel has been rebuilt Adds the following message Please indicate the installation medium you intend to use T E Upgrade Procedures Scrpwdb T E Upgrade Procedures Upgrade Procedures Backing Up Administrative Files At the Personal Backup menu, move the cursor to Selective Backing Up Speech Files Restart the procedure Backing Up Speech Files Formatting a Floppy Disk Upgrade Procedures Recovering from System Failures Recovering from Motherboard Failure Recovering from Hard Disk CrashRecovering from Data Corruption Confidence Test Restoring Files Materials Required for Restoring Files Restoring Administrative Files Restore in progress Restoring speech Restoring Speech Files Be sure to return all channels to Inserv Introduction Installing a Second Hard Disk Usr/vmdb Usr/ocdb Installing the Second Hard Disk Operating System, in Chapter Appendix a Installing a Second Hard Disk Cartridge Tape Utility software, installing Modification software, installation BackupCreating, voice administration login DCP Board Conflict with serial port 2,3-45installation Humidity requirements Installation Grounding procedureFiles, restoring Hardware Problems, application operation Recovery from Remote-access, installing modem, 2-66RequirementsTouch-Tone, keys representation Upgrading Unix operating system installationVerifying

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