Upgrade Procedures
5
As new releases of AUDIX Voice Power become available, you should update the customer system to make the latest features available and to simplify maintenance and troubleshooting.
Before any upgrade takes place (either for R2.0 or R1.1 systems), you should consider the following items:
Ask subscribers to remove any unwanted voice mail, and the System Manager to remove any inactive subscribers. This helps ensure that there is enough room on the hard disk for the installation of AUDIX Voice Power, Release 2.1.1.
The extension numbers 9999 (general mailbox) and 9998 (maintenance mailbox) are special in Release 2.1.1. If these extensions are in use for subscribers, the subscribers must be moved to different extensions.
The name addressing feature of Release 2.1.1 makes it desirable for all subscribers to have a recorded name that is used to verify addressing of voice mail and that the correct person has been dialed when leaving a call answer message. Either the System Manager can record all names, or the subscribers can be asked to record their own names.
