Recovering from System Failures
Refer to Chapter 4, Configuration Testing and Troubleshooting, to determine what the problem is and how to resolve it. The remainder of this chapter explains how to recover system administrative and voice files after hard disk failure or data corruption. (It is not usually necessary to recover the files after a motherboard failure.)
Recovering from Hard Disk Crash
If you are recovering the system from a hard disk crash, you must:
1.Replace the hard disk. Refer to the appropriate service manual for this information.
2.Reinstall the operating system and application software. Refer to Chapter 3, Software lnstallation.
3.Restore system administrative and voice files from backup (if available).
If backup files are not available, you must restart the system from scratch. See the AT&T AUDIX™ Voice Power Planning Guide and Forms for initial implementation procedures.
4.Run the confidence test described in the procedure Confidence Test.
Recovering from Motherboard Failure
If you are recovering from motherboard failure, you must replace the motherboard. It is not necessary to restore the files.
Recovering from Data Corruption
If you are recovering the system from data corruption, you must restore system administrative and voice files from backup (if available). If backup files are not available, you must restart the system from scratch. See the AT&T AUDIX™ Voice Power Planning Guide and Forms for initial implementation procedures.
