Configuration Testing and Troubleshooting
Please use the Customer Test disk that was provided with the system to fully diagnose any problems. See the following sections for more information.
For additional information, refer to the following manuals:
■AT&T WGS Service Manual (for the appropriate processor), especially Chapters
■AT&T WGS User's Guide (for the appropriate processor), especially Chapter 5
Hard Disk Failure
If the hard disk fails, do the following:
1.Check all connections.
2.Reboot the system.
3.If the hard disk still fails, replace the disk controller (if separate from the motherboard).
4.If the hard disk still fails, replace the hard disk.
5.If you replaced the hard disk, it will be necessary to reload all operating system and application software. Refer to Chapter 3, Software Installation, for information on reinstalling the software. If the system has been in use, it will also be necessary to recover the system data files from disk or tape. Refer to Chapter 6, Recovery from System Failure, for information on recovering system data files.
