Answering System Operation, About Announcements | AT&T 2462 guide

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ANSWERING SYSTEM OPERATION

This answering system (ITAD) can be accessed using on screen menus at the base or handset, using the buttons on the base, or from a remote touch tone phone. Instructions for those functions available through base buttons appear in ANSWERING SYSTEM OPERATION USING BASE BUTTONS. Instructions for access from another telephone are in

ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE.

Turn Answering System On/Off

Press O on the base and follow the screen prompts to turn the ITAD on or off for each line.

If you turn the ITAD off for a line, you can access that line remotely but the ITAD will not answer incoming calls with an announcement.

About Announcements

•You can record two different announcements for each line—

one for normal answering and one for when you’ve set the system to play the announcement only.

•Use Answer + Record when you want the system to record callers’ messages. Use Answer Only when you want to give information to callers without accepting messages.

•If you choose not to record an announcement, the system answers with a pre-recorded announcement.

•The normal answering pre-recorded announcement says: “Hello. Please leave a message after the tone.” The Answer Only pre-recorded announcement says: “We’re sorry, messages to this number cannot be accepted.”

•By setting the answer mode to Answer + Record or Answer Only, you decide which announcement your callers will hear when the system answers a call (the system comes set for normal answering). See “Answer Mode” on page 11 to change your announcement selection for each line.

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AT&T 2462 user manual Answering System Operation, Turn Answering System On/Off, About Announcements

Contents

Draft 1/28/02 Advanced American Telephones. All rights reserved Contents Before YOU Begin About Call History Using an Optional Spare BatteryPurchased separately Installation Base Installation Confirm Lines 1 Handset Charger Installation Install the handset battery Belt Clip Headset Telephone Feature Setup Feature SettingsAbout Softkeys Melody Telephone FeaturesVolume Call Screening Keypad Tone Range ToneSet Pulse/Tone Contrast Answering System Itad Setup Select Mailbox 1 Setup or Mailbox 2 SETUP, then press Answer Mode Security Code Time Number of RingsDay of the Week Turn Audible Alert On/Off Make a Call Telephone OperationAnswer a Call End a Call Redial Hold VolumeMute Line in Use To drop one line Switch Between LinesConference Calls To place a conference call on hold Line in Use Mute 8Handset IndicatorBase Icons Intercom AT the Handset End a Call Flash Handsfree Operation Volume Switch Between Lines Handset Icons BatteryRange Extender Indicator Mute Handset Registration Telephone Memory Store a Number and Name in Memory View a Memory Number Dial a Memory Number Telephone Memory Edit a Memory Number Telephone Directory Delete a Memory Number Intercom Intercom OperationGlobal Announced Transfer Call Transfer a CallBlind Transfer Call Join a Conference Call View Call History Caller ID OperationDial Displayed Call Record Store Call Record in Telephone Memory Delete Call RecordsDisplay Dial Options Play a Message Associated with a Call Record Turn Answering System On/Off Answering System OperationAbout Announcements Record Your Announcement Incoming Messages Play Messages Adjust Playback VolumeDelete a Message Delete a Message Delete All Messages in a Mailbox Record a Memo Record a Phone Conversation Connect with the Answering System Remote Access CommandsVoice Menu End remote access call Charge the Handset Battery Pack Battery LifeBatteries Spare Battery Replace the Handset Battery Pack Power Fail Operation Operating Range Operating Range If you have no dial tone Case of DifficultyIf the phone does not work at all, check these items first To re-initialize the handset and base If your telephone misdials If you hear noise or interference when using the phoneIf the phone does not ring when you receive a call If the caller’s name or phone number is not displayed If you have difficulty hearing messages If messages are incompleteIf your outgoing announcement isn’t clear Remote Commands System Press Announces, The Itad is now off Need HELP?