2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 44

IN CASE OF DIFFICULTY

If messages are incomplete:

If a caller leaves a very long message, part of it may be lost when the system disconnects the call after three minutes.

If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.

If the system’s memory becomes full during a message, the system stops recording and disconnects the call.

If you have difficulty hearing messages:

Check the volume setting.

If the system does not answer after the correct number of rings:

Make sure that the answering system is on.

If Toll Saver is on, the number of rings changes to two when you have new messages waiting.

In some cases, the system may be affected by the ringing system used by the local telephone company.

If the memory is full or the system is off, the system answers after 10 rings.

If the system does not respond to commands from a remote touch tone phone:

Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.

The answering system may not detect the Security Code while your announcement is playing. Try waiting until the announcement is over before entering the code.

Make sure you enter your Security Code correctly.

There may be noise or interference on the phone line you are using. Press keys firmly.

If your outgoing announcement isn’t clear:

When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the base.

Make sure there is no “background” noise (TV, music, etc.) while you are recording.

44

Page 47
Image 47
AT&T 2462 If messages are incomplete, If you have difficulty hearing messages, If your outgoing announcement isn’t clear