Appendix
Troubleshooting
System does not record messages.
•Make sure the answering system is on. ANS ON should show on the handset and the 
/ANSWER ON light on the telephone base should be on.
•Make sure the memory of the answering system is not full.
•If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (pages 73). To determine how many rings activate your voicemail, contact your telephone service provider.
•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
System announces, “Time and day not set.”
• You need to reset the system clock (page 13 or page 22).
Outgoing announcement is not clear.
•When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset or the telephone base.
•Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and 
show on the screens, and I don’t know why.
•Your telephone has both a 
appear on the screens, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.
I cannot retrieve voicemail messages.
•Your telephone has both a
I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English.
•Press MENU/SELECT on your handset or base in idle mode. Then, on the handset or base enter 364#. You hear a confirmation tone.
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