Manuals / ATI Technologies / Computer Equipment / Computer Hardware

ATI Technologies X1550 SERIES manual Reference, Troubleshooting, Chapter

Models: X1550 SERIES

1 148

Download 148 pages 33.67 Kb

Page 111

Reference

Troubleshooting 103

CHAPTER 8:

Reference

This chapter provides information on troubleshooting, where to get additional accessories, how to register your product, plus warranty and compliance information.

Troubleshooting

The following troubleshooting tips may help if you experience problems. ATI’s documentation contains helpful installation/configuration tips and other valuable feature information. Please contact your dealer for more advanced troubleshooting information.

General Troubleshooting

Problem	Possible Solution

Computer Does	• Verify that the installation instructions were properly
Not Boot-Up	followed.
Properly	• Check that the card is properly installed in your system
	and connected to your monitor.
	• If you have problems during start-up, restart your
	computer in Safe Mode.
	While starting Windows® XP, press and hold F8 until
	you see the Windows® Advanced Options Menu. Use
	the arrow keys to select Safe Mode, and press Enter.
	• Check the system configuration utility of your operating
	system for the interrupt assignments.
	• Contact ATI’s Customer Care or your local technical
	support.

Image 111

ATI Technologies X1550 SERIES manual Reference, Troubleshooting, Chapter

Contents

User’s Guide Radeon X1550 SeriesMacrovision DisclaimerIMPORTANT SAFETY INSTRUCTIONS Page Introduction Table of ContentsInstalling Hardware Using Multiple DisplaysUsing TV Display and Capture Features Installing Software and DriversCrossFire FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Reference viii SmoothVision Radeon X1550 Series FeaturesIntroduction CHAPTERVideoShader 512-bit Ring Bus Memory ControllerUltra-Threaded Shader Engine High Dynamic Range HDR Rendering CrossFire ReadyRecord Your Serial and Part Numbers System RequirementsBefore You Begin External ConnectionsUninstall Previous Graphics Card Drivers To uninstall previous drivers2 Navigate to the Control Panel and select Add/Remove Programs 6 Before You Begin CHAPTER Installing HardwareBasic Graphics Card Installation Graphics Card Bus TypesInstalling the graphics card Graphic Card Installation Advanced Installation AGP10 Advanced Installation AGP Installing the graphics cardAdvanced Installation PCIe Advanced Installation PCIeGraphics Card Installation 12 Advanced Installation PCIe3 Remove the computer cover Connecting Devices 14 Connecting DevicesConnector Types Using Multiple Displays Connecting Your MonitorsCHAPTER 1 Power off your computer and monitors 2 Plug the monitor cables into their appropriate connectorsTo connect your monitors Comments ConnectorsConfiguration DisplayDisplay 18 Display ConfigurationsConnectors ConfigurationDisplay ConnectorsConfiguration Display Configurations20 Display Configurations CHAPTER Installing Software and DriversInstalling Drivers and Software in Windows To install ATI drivers and softwareMonitor Configuration To manually reinstall drivers To set up a multi-monitor displayReinstalling Drivers To configure your primary displayInstalling the Catalyst Software Suite To install the Catalyst software suiteExpress or Custom Install Installing the Catalyst Software Suite 26 Installing the Catalyst Software Suite CHAPTER Catalyst Control CenterLaunching Catalyst Control Center Launching Catalyst Control Center Using the Start MenuLaunching Catalyst Control Center Using Hot Keys Other Quick Launch Access PointsLaunching Catalyst Control Center Using the System Tray Launching Catalyst Control Center Using the Desktop ShortcutCatalyst Control Center Standard View Launching Catalyst Control CenterCatalyst Control Center Dashboard Advanced View Catalyst Control Center ViewsSwitch Views Basic ViewCreate a Custom View Hotkeys ManagerEnable Hotkeys feature 1 Open Hotkeys Manager 2 Select the Enable Hotkeys feature check boxSee a list of active hot keys only Profiles ManagerCreate a list of active hot keys 1 Open Hotkeys Manager2 Open the Profiles Manager Display Profiles Manager2 Select Profiles Manager Create a profile3 Click opens the following application, file or shortcut PreferencesActivate an application, file, or shortcut when a profile is started 1 Open the Profiles ManagerHide the Catalyst Control Center Splash Screen 2 Click Always on TopHide or show Tooltips Show or hide text that appears on the toolbar buttonsRestore Catalyst Control Center to the factory default settings Change Catalyst Control Center languageChange the appearance of the Catalyst Control Center Create a Problem Report HelpDisplay help for the aspect or feature you are using 2 Click Help ContentsTo access the Information Center Information CenterTo access system information Displays ManagerDisplays Manager Advanced View Access Displays ManagerEnable a secondary display device 4 Click Yes to the Enable this display? dialog 3 Click Yes to the Enable this display dialogEnable Extended Mode 3 Click Yes to the Enable this display? dialog3 Click Stretch vertically onto display device in the pop-up menu Enable Stretch Main VerticallyEnable Stretch Main Horizontally 2 Click Clone Main with display device3 Select Swap display mapping Swap displays in Extended Mode3 Select Swap displays Swap displays in all other modesRotate the desktop Force changes to a specific display settingApply your settings Discard your settings46 Display Options Display OptionsSelect a refresh rate override Use manual detection only I must click Detect Displays button Set resolution modes for devices with limited resolution capabilitiesDetermine how display devices are detected Detect whenever Catalyst Control Center is openedRestore default settings Monitor PropertiesApply your settings Discard your settingsEnable Extended Display Identification Data EDID Monitor Attributes2 Click Attributes Discard your settings Apply your settingsRestore default settings 2 Click DefaultsAttributes Set Image Scaling2 Click Attributes 2 Click Defaults Adjust the DVI SettingsApply your settings Restore default settingsRestore default settings Avivo ColorSet Color Temperature Apply your settings2 Click HDTV Support HDTV SupportDiscard your settings Add 720p mode to the Displays Manager Force button3 Click Add 1080i standard format to the Displays Manager Add 1080i mode to the Displays Manager Force buttonAdd 1080p mode to the Displays Manager Force button 2 Click HDTV Support2 Click HDTV Support Add an HDTV format2 Click HDTV Support 4 Click Apply formatsDiscard your settings Apply your settingsRestore default settings 2 Click DefaultsAdjust your Standard settings Standard Settings2 Click Defaults Apply your settingsDiscard your settings Restore default settingsSet the Anti-Aliasing preference manually Anti-aliasingSet the Anti-Aliasing preference manually Set Temporal anti-aliasing using SmoothVision HD2 Click Defaults Apply your settingsDiscard your settings Restore default settings2 Click Adaptive Anti-Aliasing Adaptive Anti-aliasingAnisotropic Filtering Set the level of adaptive anti-aliasing2 Click Anisotropic Filtering 2 Click Anisotropic Filtering 3 Select Enable High Quality AFApply your settings Set the Anisotropic Filtering to automated preference2 Click Defaults Catalyst A.IDiscard your settings Restore default settings2 Click Defaults Apply your settingsDiscard your settings Restore default settingsSet the Mipmap detail level Adjust the Mipmap detail levelMipmap Detail Level Apply your settings2 Click Defaults All SettingsDiscard your settings Restore default settingsSet the Transparent Anti-Aliasing 2 Click All Settings2 Click All Settings 2 Click All SettingsSet Wait for vertical refresh setting Set the Catalyst A.I. setting2 Click All Settings 2 Click All Settings 3 Scroll to Mipmap Detail Level2 Click Defaults API SpecificDiscard your settings Restore default settings2 Click API Specific Set Support DXT texture formats for Direct 3D2 Click API Specific Set Alternate pixel center for Direct 3D2 Click Defaults ColorApply your settings Restore default settingsSet Gamma, Brightness, and Contrast simultaneously Color DesktopDisplay Color page to configure Desktop 2 Select Desktop from the Set color correction for drop-down menu2 Click Reactivate ATI color controls button Revert to last known All Channel settingsReactivate your color settings 2 Select Desktop in Set color correction for 3 Select All ChannelsDiscard your settings Apply your settingsRestore default settings 2 Click DefaultsSet Color Contrast Color - FullScreen 3DDisplay Color page to configure FullScreen 3D Set Color Gamma2 Click Defaults Avivo Video for Radeon X1000 SeriesApply your settings Restore default settings2 Click Standard Settings Standard Settings2 Click Standard Settings Select a Video PresetDiscard your settings Apply your settingsRestore default settings 2 Click Defaults2 Click Adjustments 2 Click Adjustments2 Click Adjustments 2 Click AdjustmentsSelect an Overlay Display when in Clone Mode Restore default settings2 Click Defaults Discard your settings2 Click Defaults 2 Click Theater ModeApply your settings Restore default settings2 Click Defaults Select a deinterlacing modeApply your settings Restore default settingsAdjust Gamma All SettingsLet the application control video adjustments 2 Click All Settings 3 Scroll to Video AdjustmentsAdjust Hue 2 Click All Settings 3 Scroll to Video AdjustmentsAdjust Saturation 2 Click All Settings 3 Scroll to Video Adjustments2 Click All Settings 3 Scroll to Deinterlacing 3 Scroll to Overlay Display Mode2 Click All Settings 3 Scroll to Theater Mode Settings Select a deinterlacing modeDiscard your settings VPU RecoverRestore default settings 2 Click DefaultsEnable VPU Recover 2 Click Enable VPU RecoverPrepare an error report Discard your settings Apply your settingsRestore default settings 2 Click DefaultsDiscard your settings Apply your settings92 VPU Recover To connect S-Video Out Using TV Display and Capture FeaturesUsing TV Out CHAPTERUsing a Monitor vs. Using TV Display Viewing Text on a TV Connecting to HDTVUsing a TV as the Only Display Using Games and ApplicationsInstalling your ATI HDTV video cable Using Your ATI HDTV Video Cable 98 Connecting to HDTV CHAPTER CrossFire FAQ3 Are there specific CMOS motherboard settings for CrossFire? 4 Are there any software settings required for CrossFire to work?5 How are the graphics cards connected on a CrossFire system? 6 Which games/applications work with CrossFire?7 Is a driver profile required to make CrossFire work? 11 On what basis are different rendering modes chosen? 12 What type of performance improvement is expected? Troubleshooting ReferenceCHAPTER Possible Solution 104 TroubleshootingGeneral Troubleshooting ProblemProblem Product RegistrationCustomer Care HDTV/HDTV Adapter TroubleshootingAvailability ServiceAccess ati.comFCC Compliance Information Additional AccessoriesCompliance Information ati.com/online/accessoriesInformations de conformité de la CE Electrical SafetyIndustry Canada Compliance Statement CE Compliance InformationCompliance Information Waste Electrical and Electronic Equipment WEEE Directive Compliance110 Compliance Information Glossary CHAPTERPulldown Alpha Blending Alternate Frame RenderingAdaptive Anti-aliasing Aspect Ratio Anisotropic FilteringAnti-aliasing AspectBitmap Back BufferBilinear Filtering Bit DepthColor Component BrightnessBuffer Catalyst Control CenterControl Point Component VideoComposite Video Compositing EngineDithering DashboardDirect 3D DirectXEDTV Flat ShadingFrame Buffer HDCP Frames Per SecondGamma Gouraud ShadingHDTV HydraVisionHyperZ HD Mipmapping Keyframe InterpolationKTX Buffer Region Extension LightingOffscreen Memory OpenGLATI Overdrive Refresh Rate PCI Express PCIePipeline PixelSCART ResolutionScissor Mode SaturationSmartShader HD SDTVSECAM Shadow MaskS-Video Specular HighlightSuper Anti-aliasing SuperTilingTexture Preference Transition Minimized Differential Signaling TMDSTexel Texture MappingVertex Shader Trilinear FilteringVector Adaptive Deinterlacing VersaVisionVideoShader HD VGA ConnectorVPU Recover Video ImmersionZ-buffer 480i 105, 120, 125 480p 105, 125 Index1080i 56, 57, 120 3Dc 111Catalyst Control Center 23, 24, 27, 30, 31, 99, 100, 101 Clone Mode 42, 43, 82Aspect Ratio 57, 78, 83, 87 Catalyst A.I. 58, 65, 90, 100Customer Care 38, 103, 105, 106 contrast 73, 74, 75, 76, 77, 80, 85, 104CrossFire 99, 100, 101, 102 CRT 4, 105, 116, 117DVI-I 104 Direct 3D 46, 70, 71, 72, 101, 113, 117, 124Dot pitch 95, 117 DVD 4, 21, 116, 119 DVI 51, 52, 53Help 23, 27, 31, 38 Extended Mode 42, 43, 44, 82gamma 73, 74, 75, 77, 78, 80, 113 HDTV 95OpenGL 39, 46, 47, 70, 71, 121 Hue 54, 78, 80, 81, 86, 113, 120Lighting 111, 112 NTSC 111, 118, 121Resolution 4, 23, 41, 48, 50, 53, 95, 104 PAL 122 PCI 122Pipeline 100, 101 Pixel 72, 101 Saturation 54, 80, 81, 86, 113, 120 Theater Mode 78, 82, 83, 86 TV 40, 43, 44, 45, 46, 48, 94, 95VCR 116, 119 Wizard 38, 78 VGA 4Video 79, 80, 81, 82, 84, 85, 86, 87, 88, 104 Windows 21, 23, 24, 105