HP C4591A, C4562A manual Troubleshooting Flowcharts Power-On Section

P rin t in g S y s t e m Tro u b le s h o o t in g Tro u b le s h o o t in g Flo wc h art s

Troubleshooting Flowcharts

Troubleshooting Flowcharts - Power-On Section

See "EX" and "EZ" See "CSP200"

Start

Turn on the printer.

Power light		No
	turns on?
	Yes

Power-O n Sect ion

1.Verify the power module is plugged into a powered AC receptacle.

2.Verify the power module is plugged into the printer.

3. Check the power module with another printer.

4. Unplug the interface cable.

Yes			No	Return for service.
	Power light			See "CSP100" and
				“CSP210” customer
		turns on?
				codes.

Yes

Printer noisy?

No

1.Check for obstructions or loose parts.

2.Determine noise is excessive for product.

No		Yes	Return for service. See
			"CPN100" or “CPN105”
	Still Noisy?
			customer codes.

Carriage Moves					No
		No		Control panel
& Power/Ready
			light(s) flashing?
	light on
	steady?
	Yes			Yes

1.Check for carriage obstruction.

2.Check for missing/incorrect print cartridge.

1. Verify the computer is on.

2. Disconnect the printer from the computer.

Yes		No	Return for service.
			See "CSP200"
	Flashing?
			customer code.

Go to the

Self-Test section of the Flowchart

No		Yes	See Printer Diagnostic Information/Error Light
	Still flashing?		Indications. See "CSP205", and "CSP215" customer
			codes.