P rin t in g S y s t e m Tro u b le s h o o t in g | Tro u b le s h o o t in g Flo wc h art s |
Troubleshooting Flowcharts - Self-Test Section
Self-Test Sect ion
Run the printing
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the | No | Control panel | Yes | |
the example in Printer | ||||
| lights flashing? |
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Diagnostic |
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Information? |
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Yes |
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| Is the printout | No | |
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| complete? |
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| Yes |
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See Printer Diagnostic Information/Error Light Indications. See "CSP205" and “CSP215 customer codes.
Return for service. See "CGT100" through “CPG115” customer codes.
Yes | Is the print | No |
| quality good? |
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See Print Quality Problems. See "CGT100” through “CPG115" customer codes.
Yes
Printer noisy?
No
1.Check for obstructions or loose parts.
2.Determine noise is excessive for product.
Go to the Macintosh or PC Connect Sections of the Flowchart
No |
| Yes | Return for service. See | |
Still Noisy? | "CPN100" and CPN105” | |||
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| customer codes. | ||
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