HP Audio Tips U.S. Only, HP First Telephone Numbers | HP C4591A

HP De s k J e t an d De s k Writ e r P rin t e rs

S e rv ic e an d S u p p o rt Re s o u rc e s

HP FIRST Telephone Numbers

Country (Language)	Telephone Number
Austria (German)	0660-8128
Australia (English)	61-3-272 26 27

Denmark (Danish)	800-10453
Belgium (French)	0800 1 7043

Belgium (Dutch)	0800 1 1906
Europe (English)	(31) 20 681 5792

Finland (Finnish)	9800-13134
France (French)	05-905900

Germany (German)	0130-810061
Hong Kong (English)	506 24 22

Italy (Italian)	1678-59020
Korea (Korean)	82-2-769 05 43

Netherlands (Dutch)	06-0222420
Norway (Norwegian)	800-11319

Singapore (English)	65-291 79 51
Spain (Spanish)	900-993123

Sweden (Swedish)	020-795743
Switzerland (French)	155-1526

Switzerland (German)	155-1527
UK	0800 96 02 71

US	1 (800) 333-1917
Worldwide	Int Code + 1 (208) 344-4809

HP Audio Tips (U.S. Only)

HP Audio Tips is an automated audio (voice) problem-solving tips for your most frequently asked questions. Use the following telephone number:

1 (800) 333-1917

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HP C4591A, C4562A manual HP Audio Tips U.S. Only, HP First Telephone Numbers, Country Language Telephone Number

Contents

Model Number and Description HP DeskJet 690C Series PrintersModel Description Number Availability Items Included1 Front View Rear View Ordering Printer Options Localized Printer Options DeskJet 690C1 Localized Printer Options DeskJet 690C Localized Printer Options DeskJet 690C Thai1 Localized Printer Options DeskJet 692J1Localized Printer Options DeskJet 692K1 English Localized Printer Options DeskJet 693C1 Localized Printer Options DeskJet 694C1 Available Power Modules All Models Items Included Fonts Included Scalable TrueType Fonts For MS Windows Internal Fonts and Symbol Sets Symbol Sets Additional Fonts in Region Specific Printers Identifying Printers with Flash Memory Flash Fonts and Symbol Sets Fonts and Symbol Sets for Flash CodesFlash Fonts Information Hebrew Flash Font Code HBR Arabic Flash Font Code ARB Cyrillic Flash Font Code CYRGreek Flash Font Code GRK A c i n g Font Name Point Sizes T c h e s Baltic Flash Font Codes LTV and LIT Thai Flash Font Code THA E m Description Part Number Part NumbersOrderable Items User Replaceable Components Description Part Number Host/System Requirements MS Windows Driver Installation Interface Specifications T e g o r y Specification MS DOS Print Speed Black Mechanism Product Performance SpecificationsMS Windows Print Speed Resolution EconoFast Mode Normal Mode Best Mode Black ResolutionColor Resolution Color Resolution1 Paper Handling Specifications Supported Media/Sizes Custom Size user defined Printable Area Specifications Paper and TransparencyBlack Printing Color Printing International Paper and Transparency Envelopes DOS Black Printing DOS Color Printing Cards Japanese Hagaki Postcard Physical Specifications Printer Dimensions Electrical Specifications T e g o r y Specification Input VoltageMaximum Power Consumption Frequency Environmental Specifications EMI Certifications Safety and EMI SpecificationsT e g o r y Specification Safety Certifications Reliability Specifications Packaging Specifications Refilling Policy E m Part Number Description Print Cartridges HP Photo Color Kits3 Print Cartridge Specifications Thermal Inkjet Technology Print Cartridge Safety Material Safety Data Sheet Msds Maintaining Print Cartridges Print Cartridge TipsPrint Cartridge Dos and Don’ts N ’ t Modifying or Refilling Print Cartridges Method 1 Read the Date on the Box Identifying the Expiration DateMethods for Identifying Print Cartridge Expiration Dates Method 2 Read the Code on the Print Cartridge HP De s k J e t 6 9 0 C S e rie s P rin t e rs Print Cartridge Life Specifications Short Print Cartridge LifePossible Causes for Short Print Cartridge Life Sealed in its U s e A s o n Print Cartridge Cleaning Routine Clearing Clogged Nozzles Printout Missing Dots Print Quality Problems O d u c t Description Dimensions Media Part NumbersHP Media Part Numbers R t HP Bright Letter/A-size treated paper Selecting Paper Tips Tips for Selecting and Using PaperTips for Selecting and Using Envelopes Tips for Selecting and Using Transparencies and other Media Tips for Selecting and Using LabelsPage Tips for Selecting and Using Banner Paper Page Loading Paper Tips General Tips for Loading Media Effectively Using the Single-Sheet Feeder Determining the Print Side of Media Power Module Part Numbers and General Information 220 VAC Specifications Power Module Specifications Troubleshooting Possible Causes of Printer Not Printing Hewlett-Packard Limited Warranty Statement Warranty InformationExtent of Limited Warranty HP De s k J e t an d De s k Writ e r P rin t e rs Limitations of Warranty Limitations of Liability Hour modem access Obtaining Printer DriversHP BBS Library CompuServe Updated Printer Drivers by Mail InternetWorldwide Fulfillment Information I v e r Service Support Contracts HP Express Exchange ServiceHP Customer Return Repair Service HP SupportPack Non-U.S. Service Support Contracts Returning a Printer for Service USA Procedure Printer Return Instructions HP De s k J e t an d De s k Writ e r P rin t e rs Elsewhere in the World Service and Support Resources HP Support Assistant CD-ROMHewlett-Packard News Network Hpnn Obtaining HP Support Assistant CD-ROM HP Reseller Response Line HP Distribution CenterHP Customer Information Center Country Telephone Number Ordering SuppliesOrdering Supplies Country Number Baud Rate HP BBS LibraryHP BBS Library HP FAXback on Demand HP First T e Country Language Telephone Number HP Audio Tips U.S. OnlyHP First Telephone Numbers HP Forum on CompuServe Country Free-Phone Number Direct CompuServe Telephone Numbers by Country TableLocal Call Hewlett-Packard Telephone Support Technical Phone Support for CustomersHP North American Customer Support Center HP European Customer Support Center Contacting Hewlett-Packard Procedure for Providing Repair Feedback Information Printer Repair Feedback InformationHP DeskJet Printer Family Customer Codes Customer Failure Code Keywords Description Media Handling I N T / I M a G E R R I a G E O B L E M S HP Printer Repair Sheet Company InformationPrinter Information Included Information MS Windows Printing Opening the Printers Control Panel in MS Windows Opening the HP Printer Properties Dialog Box in MS Windows To select a printer port in MS Windows Printer Properties Dialog Box MS WindowsTo select a port MS Windows Printer Software HP DeskJet 690C printer software for MS Windows includes Installing the Printer Driver Before installing printer softwareInstalling the HP Printing System for MS Windows Installing the printer software in MS Windows Aligning the Print Cartridges About the Printer Driver Using the Printer Driver MS Windows Printer Status Dialog Box HP De s k J e t 6 9 0 C S e rie s P rin t e rs T i o n Description HP De s k J e t 6 9 0 C S e rie s P rin t e rs Setup Property Setup Property Page Options ColorSmart Automatic vs. Manual Printing ColorSmart Options Dialog Box Grayscale Printing Manual Grayscale Options Dialog Box Paper Property Paper Property Page Options Paper Property Page Options Banner Printing Procedure Banner Printing Two-Sided Printing Procedure Two-Sided Printing Manual Duplex Services Options Using On-line Help Type Help Provides How to access/where to findOptimizing Performance Printer Software Help Cleaning and Aligning Print Cartridges Printer Driver Supported Features DOS PrintingSubstituting Printer Drivers DOS Programs and Recommended Printer Drivers Installation Before you install the DOS control panelTo install the HP control panel for DOS HP DeskJet Control Panel for DOS Two Ways to Use the HP DeskJet Control Panel for DOS HP DeskJet 690C Control Panel for DOS HP De s k J e t 6 9 0 C S e rie s P rin t e rs OS/2 Resolving Printing System Problems Printing System Problem Possible Cause Solution Troubleshooting HintsPrinting System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printer Troubleshooting Hints Troubleshooting ToolsRecommended Troubleshooting Tools and Supplies HP Toolbox MS Windows Users Troubleshooting Flowcharts Troubleshooting Flowcharts Power-On Section Troubleshooting Flowcharts Self-Test Section Self-Test Sect ion Troubleshooting Flowcharts PC Connect Section PC Connect Sect ion Troubleshooting Flowcharts Macintosh Connect Section Macint osh Connect Sect ion Problem Solution MacIntosh TroubleshootingProblems and Solutions Cable and Connector Information Interface SpecificationsHP DeskJet Printers Recommended Interface Cables IEEE-1284 Interface Port DOS/MS Windows IEEE-1284 Interface ConnectorCompatibilit Nibble Number U r c e Mode Compatibility Nibble Number U r c e D e Compatibility Mode DOS I/O Interface Description Nibble Mode ECP Mode Cable Type HP Cable Part Number Apple Cable Part Number Category Macintosh I/O ConnectorHP DeskWriter Printers Pin Number Interface Pin Name Interface Pine Description RS-422 Interface Connector 8-pin Mini-DINRS-422 Interface Port AppleTalk Mac I/O Description