Manuals / HP / Computer Equipment / Printer

HP C4591A manual HP Distribution Center, HP Customer Information Center, HP Reseller Response Line

Models: C4591A C4562A

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HP De s k J e t an d De s k Writ e r P rin t e rs

S e rv ic e an d S u p p o rt Re s o u rc e s

For more information, call 1 (408) 553-7303.

HP Distribution Center

The HP Distribution Center has current printer drivers for Hewlett-Packard products. Call 1 (303) 339-7009 except Sundays.

HP Customer Information Center

The HP Customer Information Center provides presales product information. This service is available for resellers and end-user customers. Call 1 (800) 752-0900, Monday - Friday, 6:00 AM - 5:00 PM Pacific Time.

HP Reseller Response Line

The HP Reseller Response Line provides pre-sales and post-sales technical support for HP authorized resellers. Call 1 (800) 544-9976, Monday - Friday, 8:00 AM - 4:00 PM Pacific Time.

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HP C4591A, C4562A manual HP Distribution Center, HP Customer Information Center, HP Reseller Response Line

Contents

Model Number and Description HP DeskJet 690C Series PrintersModel Description Number Availability Items Included1Front View Rear View Ordering Printer Options Localized Printer Options DeskJet 690C1Localized Printer Options DeskJet 690C Localized Printer Options DeskJet 690C Thai1 Localized Printer Options DeskJet 692J1Localized Printer Options DeskJet 692K1 EnglishLocalized Printer Options DeskJet 693C1 Localized Printer Options DeskJet 694C1Available Power Modules All Models Items Included Fonts Included Scalable TrueType Fonts For MS WindowsInternal Fonts and Symbol Sets Symbol SetsAdditional Fonts in Region Specific Printers Identifying Printers with Flash MemoryFlash Fonts and Symbol Sets Fonts and Symbol Sets for Flash CodesFlash Fonts Information Hebrew Flash Font Code HBRArabic Flash Font Code ARB Cyrillic Flash Font Code CYRGreek Flash Font Code GRK A c i n g Font Name Point Sizes T c h e sBaltic Flash Font Codes LTV and LIT Thai Flash Font Code THAOrderable Items Part NumbersE m Description Part Number User Replaceable Components Description Part NumberHost/System Requirements MS WindowsDriver Installation Interface Specifications T e g o r y SpecificationMS Windows Print Speed Product Performance SpecificationsMS DOS Print Speed Black Mechanism Resolution EconoFast Mode Normal Mode Best Mode Black ResolutionColor Resolution Color Resolution1Paper Handling Specifications Supported Media/Sizes Custom Size user definedPrintable Area Specifications Paper and TransparencyBlack Printing Color PrintingInternational Paper and Transparency Envelopes DOS Black Printing DOS Color PrintingCards Japanese Hagaki PostcardPhysical Specifications Printer DimensionsElectrical Specifications T e g o r y Specification Input VoltageMaximum Power Consumption FrequencyEnvironmental Specifications T e g o r y Specification Safety Certifications Safety and EMI SpecificationsEMI Certifications Reliability Specifications Packaging Specifications Refilling Policy E m Part Number Description Print Cartridges HP Photo Color Kits3Print Cartridge Specifications Thermal Inkjet Technology Print Cartridge Safety Material Safety Data Sheet MsdsMaintaining Print Cartridges Print Cartridge TipsPrint Cartridge Dos and Don’ts N ’ tModifying or Refilling Print Cartridges Methods for Identifying Print Cartridge Expiration Dates Identifying the Expiration DateMethod 1 Read the Date on the Box Method 2 Read the Code on the Print Cartridge HP De s k J e t 6 9 0 C S e rie s P rin t e rs Print Cartridge Life Specifications Short Print Cartridge LifePossible Causes for Short Print Cartridge Life Sealed in itsU s e A s o n Print Cartridge Cleaning Routine Clearing Clogged Nozzles Printout Missing Dots Print Quality Problems O d u c t Description Dimensions Media Part NumbersHP Media Part Numbers R tHP Bright Letter/A-size treated paper Tips for Selecting and Using Envelopes Tips for Selecting and Using PaperSelecting Paper Tips Tips for Selecting and Using Transparencies and other Media Tips for Selecting and Using LabelsPage Tips for Selecting and Using Banner Paper Page Loading Paper Tips General Tips for Loading Media EffectivelyUsing the Single-Sheet Feeder Determining the Print Side of MediaPower Module Part Numbers and General Information 220 VAC Specifications Power Module SpecificationsTroubleshooting Possible Causes of Printer Not PrintingExtent of Limited Warranty Warranty InformationHewlett-Packard Limited Warranty Statement HP De s k J e t an d De s k Writ e r P rin t e rs Limitations of Warranty Limitations of LiabilityHour modem access Obtaining Printer DriversHP BBS Library CompuServeUpdated Printer Drivers by Mail InternetWorldwide Fulfillment Information I v e rService Support Contracts HP Express Exchange ServiceHP Customer Return Repair Service HP SupportPackNon-U.S. Service Support Contracts Returning a Printer for Service USAProcedure Printer Return InstructionsHP De s k J e t an d De s k Writ e r P rin t e rs Elsewhere in the World Service and Support Resources HP Support Assistant CD-ROMHewlett-Packard News Network Hpnn Obtaining HP Support Assistant CD-ROMHP Customer Information Center HP Distribution CenterHP Reseller Response Line Ordering Supplies Ordering SuppliesCountry Telephone Number HP BBS Library HP BBS LibraryCountry Number Baud Rate HP FAXback on Demand HP First T eHP First Telephone Numbers HP Audio Tips U.S. OnlyCountry Language Telephone Number HP Forum on CompuServe Local Call CompuServe Telephone Numbers by Country TableCountry Free-Phone Number Direct Hewlett-Packard Telephone Support Technical Phone Support for CustomersHP North American Customer Support Center HP European Customer Support CenterContacting Hewlett-Packard Procedure for Providing Repair Feedback Information Printer Repair Feedback InformationHP DeskJet Printer Family Customer Codes Customer Failure Code Keywords DescriptionMedia Handling I N T / I M a G ER R I a G E O B L E M S HP Printer Repair Sheet Company InformationPrinter Information Included InformationMS Windows Printing Opening the Printers Control Panel in MS Windows Opening the HP Printer Properties Dialog Box in MS WindowsTo select a port Printer Properties Dialog Box MS WindowsTo select a printer port in MS Windows MS Windows Printer Software HP DeskJet 690C printer software for MS Windows includesInstalling the Printer Driver Before installing printer softwareInstalling the HP Printing System for MS Windows Installing the printer software in MS WindowsAligning the Print Cartridges About the Printer Driver Using the Printer Driver MS Windows Printer Status Dialog BoxHP De s k J e t 6 9 0 C S e rie s P rin t e rs T i o n Description HP De s k J e t 6 9 0 C S e rie s P rin t e rs Setup Property Setup Property Page Options ColorSmart Automatic vs. Manual Printing ColorSmart Options Dialog BoxGrayscale Printing Manual Grayscale Options Dialog Box Paper Property Paper Property Page Options Paper Property Page Options Banner Printing Procedure Banner PrintingTwo-Sided Printing Procedure Two-Sided Printing Manual DuplexServices Options Using On-line Help Type Help Provides How to access/where to findOptimizing Performance Printer Software HelpCleaning and Aligning Print Cartridges Printer Driver Supported Features DOS PrintingSubstituting Printer Drivers DOS Programs and Recommended Printer DriversInstallation Before you install the DOS control panelTo install the HP control panel for DOS HP DeskJet Control Panel for DOSTwo Ways to Use the HP DeskJet Control Panel for DOS HP DeskJet 690C Control Panel for DOSHP De s k J e t 6 9 0 C S e rie s P rin t e rs OS/2 Resolving Printing System Problems Printing SystemPrinting System Problems, Causes and Solutions Troubleshooting HintsProblem Possible Cause Solution Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printer Troubleshooting Hints Troubleshooting ToolsRecommended Troubleshooting Tools and Supplies HP Toolbox MS Windows UsersTroubleshooting Flowcharts Troubleshooting Flowcharts Power-On SectionTroubleshooting Flowcharts Self-Test Section Self-Test Sect ionTroubleshooting Flowcharts PC Connect Section PC Connect Sect ionTroubleshooting Flowcharts Macintosh Connect Section Macint osh Connect Sect ionProblems and Solutions MacIntosh TroubleshootingProblem Solution Cable and Connector Information Interface SpecificationsHP DeskJet Printers Recommended Interface CablesCompatibilit Nibble Number U r c e Mode IEEE-1284 Interface ConnectorIEEE-1284 Interface Port DOS/MS Windows Compatibility Nibble Number U r c e D e Compatibility Mode DOS I/O Interface DescriptionNibble Mode ECP ModeHP DeskWriter Printers Category Macintosh I/O ConnectorCable Type HP Cable Part Number Apple Cable Part Number RS-422 Interface Port AppleTalk RS-422 Interface Connector 8-pin Mini-DINPin Number Interface Pin Name Interface Pine Description Mac I/O Description