HP C4562A, C4591A 33

HP De skJe t 6 9 0 C S e rie s P rin t e rs

Re liab ilit y S p e cif icat io n s

Reliability Specifications

Category	Specification
Mean Time Between Failures (MTBF)	20,000 hours
Pages Per Month	1,000 total pages per month maximum

Contents

HP DeskJet 690C Series Printers Page Page Localized Printer Options (DeskJet 690C1) Localized Printer Options (DeskJet 690C) (Cont.) Localized Printer Options (DeskJet 690C - Thai1) Localized Printer Options (DeskJet 692J1) Localized Printer Options (DeskJet 692K1) Localized Printer Options (DeskJet 693C1) Localized Printer Options (DeskJet 694C1) Available Power Modules (All Models) Page Scalable TrueType Fonts For MS Windows Symbol Sets Identifying Printers with Flash Memory Flash Fonts Information Fonts and Symbol Sets for Flash Codes Flash Fonts and Symbol Sets Note Hebrew (Flash Font Code HBR) Arabic (Flash Font Code ARB) Cyrillic (Flash Font Code CYR) Greek (Flash Font Code GRK) Baltic (Flash Font Codes LTV and LIT) Thai (Flash Font Code THA) Orderable Items Page MS Windows DOS Page Page MS Windows Print Speed MS DOS Print Speed (Black Mechanism) Resolution Page Supported Media/Sizes U.S. Paper and Transparency DOS Printing International Paper and Transparency Envelopes DOS Black DOS Color Cards Printer Dimensions Page Page Page Page Page Caution Page Page Page Material Safety Data Sheet (MSDS) Print Cartridge Tips Print Cartridge Dos and Don’ts Modifying or Refilling Print Cartridges Method 1 - Read the Date on the Box Method 2 - Read the Code on the Print Cartridge Page Print Cartridge Life Specifications Possible Causes for Short Print Cartridge Life Possible Causes for Short Print Cartridge Life (Cont.) Page Page Page Page HP Media Part Numbers HP Media Part Numbers (Cont.) Tips for Selecting and Using Paper Tips for Selecting and Using Envelopes Tips for Selecting and Using Transparencies and other Media Tips for Selecting and Using Labels Page Tips for Selecting and Using Banner Paper Tips for Selecting and Using HP Photo Paper with the HP Photo Cartridge General Tips for Loading Media Effectively Determining the Print Side of Media Using the Single-SheetFeeder Power Module Part Numbers and General Information Power Module Part Numbers and General Information (Cont.) Power Module Specifications Possible Causes of Printer Not Printing Hewlett-PackardLimited Warranty Statement Extent of Limited Warranty Page Limitations of Warranty Limitations of Liability HP BBS Library CompuServe Internet HP Express Exchange Service HP SupportPack HP Customer Return Repair Service Page In the USA Printer Return Instructions In the UK, France, Germany, Switzerland, Austria Belgium, Norway, Sweden, Denmark, Finland, and the Netherlands Elsewhere in the World Notes HP Support Assistant (CD-ROM) Obtaining HP Support Assistant CD-ROM Hewlett-PackardNews Network (HPNN) HP Distribution Center HP Customer Information Center HP Reseller Response Line Ordering Supplies Ordering Supplies HP BBS Library HP BBS Library HP FAXback on Demand - HP FIRST HP FIRST Telephone Numbers HP Audio Tips (U.S. Only) HP Forum on CompuServe GO HP CompuServe Telephone Numbers by Country Table Technical Phone Support for Customers HP North American Customer Support Center HP European Customer Support Center Contacting Hewlett-Packard Procedure for Providing Repair Feedback Information: HP DeskJet Printer Family Customer Codes HP DeskJet Printer Family Customer Codes (Cont.) Page HP Printer Repair Sheet Company Information Printer Information Included Information Page Opening the Printers Control Panel in MS Windows 3.x: Main Control Panel Printers Opening the HP Printer Properties Dialog Box in MS Windows Printer Properties Dialog Box (MS Windows 95) To select a port: Connect To select a printer port in MS Windows 95: Settings The HP DeskJet 690C printer software for MS Windows includes: The HP DeskJet 690C Toolbox allows you to: Before installing printer software: Installing the HP Printing System for MS Windows File Program Manager Run Page Page Page Page General Property Page (MS Windows) General Property Page Options (MS Windows) Details Property Page (MS Windows) Details Property Page Options (MS Windows) Setup Property Page Setup Property Page Options ColorSmart: Automatic vs. Manual Printing ColorSmart Options Dialog Box Grayscale Printing Automatic Print in Grayscale Setup Dialog Box with “Automatic” and “Print in Grayscale” Selected Manual Manual Grayscale Options Dialog Box Paper Property Page Paper Property Page Options Paper Property Page Options (Cont.) Banner Printing Banner Printing Procedure: Paper Size Letter Banner Two-SidedPrinting (Manual Duplex) Two-SidedPrinting Procedure: 1.Select Two-sidedprinting Continue Services Page Options Using On-lineHelp Software Cleaning and Aligning Print Cartridges Substituting Printer Drivers DOS Programs and Recommended Printer Drivers Minimum System Requirements Installation Two Ways to Use the HP DeskJet Control Panel for DOS To set up the Control Panel for DOS as a memory resident application: 2.Select More Settings 3.Select Memory Resident Functions 4.Select Make Memory Resident Done Page Resolving Printing System Problems Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions (Cont.) Page Page HP Toolbox (MS Windows Users) Troubleshooting Flowcharts - Power-OnSection Troubleshooting Flowcharts - Self-TestSection Troubleshooting Flowcharts - PC Connect Section Troubleshooting Flowcharts - Macintosh Connect Section Problems and Solutions Cable and Connector Information Recommended Interface Cables Interface Specifications Communication Modes and Supported Protocols IEEE-1284Interface Connector IEEE-1284 Interface Port (DOS/MS Windows) IEEE-1284Interface Port (DOS/MS Windows) (Cont.) Compatibility Mode Nibble Mode ECP Mode Page RS-422Interface Connector (8-pin Mini-DIN) RS-422Interface Port (AppleTalk) Mac I/O Description