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HP C4562A, C4591A manual Modifying or Refilling Print Cartridges

Models: C4591A C4562A

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HP De s k J e t 6 9 0 C S e rie s P rin t e rs

Main t ain in g P rin t Cart rid g e s

Modifying or Refilling Print Cartridges

See “Print Cartridge Information/General/Refilling Policy.”

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HP C4562A, C4591A manual Modifying or Refilling Print Cartridges

Contents

HP DeskJet 690C Series Printers Model Number and DescriptionModel Description Number Availability Items Included1Front View Rear View Localized Printer Options DeskJet 690C1 Ordering Printer OptionsLocalized Printer Options DeskJet 690C Localized Printer Options DeskJet 692J1 Localized Printer Options DeskJet 690C Thai1Localized Printer Options DeskJet 692K1 EnglishLocalized Printer Options DeskJet 694C1 Localized Printer Options DeskJet 693C1Available Power Modules All Models Items Included Scalable TrueType Fonts For MS Windows Fonts IncludedSymbol Sets Internal Fonts and Symbol SetsIdentifying Printers with Flash Memory Additional Fonts in Region Specific PrintersFonts and Symbol Sets for Flash Codes Flash Fonts and Symbol SetsFlash Fonts Information Hebrew Flash Font Code HBRCyrillic Flash Font Code CYR Arabic Flash Font Code ARBGreek Flash Font Code GRK A c i n g Font Name Point Sizes T c h e sThai Flash Font Code THA Baltic Flash Font Codes LTV and LITE m Description Part Number Part NumbersOrderable Items Description Part Number User Replaceable ComponentsMS Windows Host/System RequirementsDriver Installation T e g o r y Specification Interface SpecificationsMS DOS Print Speed Black Mechanism Product Performance SpecificationsMS Windows Print Speed EconoFast Mode Normal Mode Best Mode Black Resolution ResolutionColor Resolution Color Resolution1Paper Handling Specifications Custom Size user defined Supported Media/SizesPaper and Transparency Printable Area SpecificationsBlack Printing Color PrintingInternational Paper and Transparency DOS Color Printing Envelopes DOS Black PrintingJapanese Hagaki Postcard CardsPrinter Dimensions Physical SpecificationsT e g o r y Specification Input Voltage Electrical SpecificationsMaximum Power Consumption FrequencyEnvironmental Specifications EMI Certifications Safety and EMI SpecificationsT e g o r y Specification Safety Certifications Reliability Specifications Packaging Specifications Refilling Policy HP Photo Color Kits3 E m Part Number Description Print CartridgesPrint Cartridge Specifications Thermal Inkjet Technology Material Safety Data Sheet Msds Print Cartridge SafetyPrint Cartridge Tips Maintaining Print CartridgesPrint Cartridge Dos and Don’ts N ’ tModifying or Refilling Print Cartridges Method 1 Read the Date on the Box Identifying the Expiration DateMethods for Identifying Print Cartridge Expiration Dates Method 2 Read the Code on the Print Cartridge HP De s k J e t 6 9 0 C S e rie s P rin t e rs Short Print Cartridge Life Print Cartridge Life SpecificationsPossible Causes for Short Print Cartridge Life Sealed in itsU s e A s o n Print Cartridge Cleaning Routine Clearing Clogged Nozzles Printout Missing Dots Print Quality Problems Media Part Numbers O d u c t Description DimensionsHP Media Part Numbers R tHP Bright Letter/A-size treated paper Selecting Paper Tips Tips for Selecting and Using PaperTips for Selecting and Using Envelopes Tips for Selecting and Using Labels Tips for Selecting and Using Transparencies and other MediaPage Tips for Selecting and Using Banner Paper Page General Tips for Loading Media Effectively Loading Paper TipsDetermining the Print Side of Media Using the Single-Sheet FeederPower Module Part Numbers and General Information 220 VAC Power Module Specifications SpecificationsPossible Causes of Printer Not Printing TroubleshootingHewlett-Packard Limited Warranty Statement Warranty InformationExtent of Limited Warranty HP De s k J e t an d De s k Writ e r P rin t e rs Limitations of Liability Limitations of WarrantyObtaining Printer Drivers Hour modem accessHP BBS Library CompuServeInternet Updated Printer Drivers by MailWorldwide Fulfillment Information I v e rHP Express Exchange Service Service Support ContractsHP Customer Return Repair Service HP SupportPackNon-U.S. Service Support Contracts USA Returning a Printer for ServicePrinter Return Instructions ProcedureHP De s k J e t an d De s k Writ e r P rin t e rs Elsewhere in the World HP Support Assistant CD-ROM Service and Support ResourcesHewlett-Packard News Network Hpnn Obtaining HP Support Assistant CD-ROMHP Reseller Response Line HP Distribution CenterHP Customer Information Center Country Telephone Number Ordering SuppliesOrdering Supplies Country Number Baud Rate HP BBS LibraryHP BBS Library T e HP FAXback on Demand HP FirstCountry Language Telephone Number HP Audio Tips U.S. OnlyHP First Telephone Numbers HP Forum on CompuServe Country Free-Phone Number Direct CompuServe Telephone Numbers by Country TableLocal Call Technical Phone Support for Customers Hewlett-Packard Telephone SupportHP North American Customer Support Center HP European Customer Support CenterContacting Hewlett-Packard Printer Repair Feedback Information Procedure for Providing Repair Feedback InformationHP DeskJet Printer Family Customer Codes Customer Failure Code Keywords DescriptionI N T / I M a G E Media HandlingR R I a G E O B L E M S Company Information HP Printer Repair SheetPrinter Information Included InformationMS Windows Printing Opening the HP Printer Properties Dialog Box in MS Windows Opening the Printers Control Panel in MS WindowsTo select a printer port in MS Windows Printer Properties Dialog Box MS WindowsTo select a port HP DeskJet 690C printer software for MS Windows includes MS Windows Printer SoftwareBefore installing printer software Installing the Printer DriverInstalling the HP Printing System for MS Windows Installing the printer software in MS WindowsAligning the Print Cartridges About the Printer Driver MS Windows Printer Status Dialog Box Using the Printer DriverHP De s k J e t 6 9 0 C S e rie s P rin t e rs T i o n Description HP De s k J e t 6 9 0 C S e rie s P rin t e rs Setup Property Setup Property Page Options ColorSmart Options Dialog Box ColorSmart Automatic vs. Manual PrintingGrayscale Printing Manual Grayscale Options Dialog Box Paper Property Paper Property Page Options Paper Property Page Options Banner Printing Banner Printing ProcedureTwo-Sided Printing Manual Duplex Two-Sided Printing ProcedureServices Options Type Help Provides How to access/where to find Using On-line HelpOptimizing Performance Printer Software HelpCleaning and Aligning Print Cartridges DOS Printing Printer Driver Supported FeaturesSubstituting Printer Drivers DOS Programs and Recommended Printer DriversBefore you install the DOS control panel InstallationTo install the HP control panel for DOS HP DeskJet Control Panel for DOSHP DeskJet 690C Control Panel for DOS Two Ways to Use the HP DeskJet Control Panel for DOSHP De s k J e t 6 9 0 C S e rie s P rin t e rs OS/2 Printing System Resolving Printing System ProblemsProblem Possible Cause Solution Troubleshooting HintsPrinting System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Troubleshooting Tools Printer Troubleshooting HintsRecommended Troubleshooting Tools and Supplies HP Toolbox MS Windows UsersTroubleshooting Flowcharts Power-On Section Troubleshooting FlowchartsSelf-Test Sect ion Troubleshooting Flowcharts Self-Test SectionPC Connect Sect ion Troubleshooting Flowcharts PC Connect SectionMacint osh Connect Sect ion Troubleshooting Flowcharts Macintosh Connect SectionProblem Solution MacIntosh TroubleshootingProblems and Solutions Interface Specifications Cable and Connector InformationHP DeskJet Printers Recommended Interface CablesIEEE-1284 Interface Port DOS/MS Windows IEEE-1284 Interface ConnectorCompatibilit Nibble Number U r c e Mode Compatibility Nibble Number U r c e D e DOS I/O Interface Description Compatibility ModeECP Mode Nibble ModeCable Type HP Cable Part Number Apple Cable Part Number Category Macintosh I/O ConnectorHP DeskWriter Printers Pin Number Interface Pin Name Interface Pine Description RS-422 Interface Connector 8-pin Mini-DINRS-422 Interface Port AppleTalk Mac I/O Description