Print Quality Problems | HP C4591A, C4562A manual

HP De s k J e t 6 9 0 C S e rie s P rin t e rs

P rin t Q u alit y P ro b le ms

Print Quality Problems

Refer to "Troubleshooting Information/Print Quality Problems/Misc. Print Quality Problems."

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HP C4591A, C4562A manual Print Quality Problems

Contents

Model Description Model Number and DescriptionHP DeskJet 690C Series Printers Number Availability Items Included1 Front View Rear View Ordering Printer Options Localized Printer Options DeskJet 690C1 Localized Printer Options DeskJet 690C Localized Printer Options DeskJet 692K1 Localized Printer Options DeskJet 690C Thai1Localized Printer Options DeskJet 692J1 English Localized Printer Options DeskJet 693C1 Localized Printer Options DeskJet 694C1 Available Power Modules All Models Items Included Fonts Included Scalable TrueType Fonts For MS Windows Internal Fonts and Symbol Sets Symbol Sets Additional Fonts in Region Specific Printers Identifying Printers with Flash Memory Flash Fonts Information Flash Fonts and Symbol SetsFonts and Symbol Sets for Flash Codes Hebrew Flash Font Code HBR Greek Flash Font Code GRK Arabic Flash Font Code ARBCyrillic Flash Font Code CYR A c i n g Font Name Point Sizes T c h e s Baltic Flash Font Codes LTV and LIT Thai Flash Font Code THA E m Description Part Number Part NumbersOrderable Items User Replaceable Components Description Part Number Host/System Requirements MS Windows Driver Installation Interface Specifications T e g o r y Specification MS DOS Print Speed Black Mechanism Product Performance SpecificationsMS Windows Print Speed Color Resolution ResolutionEconoFast Mode Normal Mode Best Mode Black Resolution Color Resolution1 Paper Handling Specifications Supported Media/Sizes Custom Size user defined Black Printing Printable Area SpecificationsPaper and Transparency Color Printing International Paper and Transparency Envelopes DOS Black Printing DOS Color Printing Cards Japanese Hagaki Postcard Physical Specifications Printer Dimensions Maximum Power Consumption Electrical SpecificationsT e g o r y Specification Input Voltage Frequency Environmental Specifications EMI Certifications Safety and EMI SpecificationsT e g o r y Specification Safety Certifications Reliability Specifications Packaging Specifications Refilling Policy E m Part Number Description Print Cartridges HP Photo Color Kits3 Print Cartridge Specifications Thermal Inkjet Technology Print Cartridge Safety Material Safety Data Sheet Msds Print Cartridge Dos and Don’ts Maintaining Print CartridgesPrint Cartridge Tips N ’ t Modifying or Refilling Print Cartridges Method 1 Read the Date on the Box Identifying the Expiration DateMethods for Identifying Print Cartridge Expiration Dates Method 2 Read the Code on the Print Cartridge HP De s k J e t 6 9 0 C S e rie s P rin t e rs Possible Causes for Short Print Cartridge Life Print Cartridge Life SpecificationsShort Print Cartridge Life Sealed in its U s e A s o n Print Cartridge Cleaning Routine Clearing Clogged Nozzles Printout Missing Dots Print Quality Problems HP Media Part Numbers O d u c t Description DimensionsMedia Part Numbers R t HP Bright Letter/A-size treated paper Selecting Paper Tips Tips for Selecting and Using PaperTips for Selecting and Using Envelopes Tips for Selecting and Using Transparencies and other Media Tips for Selecting and Using LabelsPage Tips for Selecting and Using Banner Paper Page Loading Paper Tips General Tips for Loading Media Effectively Using the Single-Sheet Feeder Determining the Print Side of Media Power Module Part Numbers and General Information 220 VAC Specifications Power Module Specifications Troubleshooting Possible Causes of Printer Not Printing Hewlett-Packard Limited Warranty Statement Warranty InformationExtent of Limited Warranty HP De s k J e t an d De s k Writ e r P rin t e rs Limitations of Warranty Limitations of Liability HP BBS Library Hour modem accessObtaining Printer Drivers CompuServe Worldwide Fulfillment Information Updated Printer Drivers by MailInternet I v e r HP Customer Return Repair Service Service Support ContractsHP Express Exchange Service HP SupportPack Non-U.S. Service Support Contracts Returning a Printer for Service USA Procedure Printer Return Instructions HP De s k J e t an d De s k Writ e r P rin t e rs Elsewhere in the World Hewlett-Packard News Network Hpnn Service and Support ResourcesHP Support Assistant CD-ROM Obtaining HP Support Assistant CD-ROM HP Reseller Response Line HP Distribution CenterHP Customer Information Center Country Telephone Number Ordering SuppliesOrdering Supplies Country Number Baud Rate HP BBS LibraryHP BBS Library HP FAXback on Demand HP First T e Country Language Telephone Number HP Audio Tips U.S. OnlyHP First Telephone Numbers HP Forum on CompuServe Country Free-Phone Number Direct CompuServe Telephone Numbers by Country TableLocal Call HP North American Customer Support Center Hewlett-Packard Telephone SupportTechnical Phone Support for Customers HP European Customer Support Center Contacting Hewlett-Packard HP DeskJet Printer Family Customer Codes Procedure for Providing Repair Feedback InformationPrinter Repair Feedback Information Customer Failure Code Keywords Description Media Handling I N T / I M a G E R R I a G E O B L E M S Printer Information HP Printer Repair SheetCompany Information Included Information MS Windows Printing Opening the Printers Control Panel in MS Windows Opening the HP Printer Properties Dialog Box in MS Windows To select a printer port in MS Windows Printer Properties Dialog Box MS WindowsTo select a port MS Windows Printer Software HP DeskJet 690C printer software for MS Windows includes Installing the HP Printing System for MS Windows Installing the Printer DriverBefore installing printer software Installing the printer software in MS Windows Aligning the Print Cartridges About the Printer Driver Using the Printer Driver MS Windows Printer Status Dialog Box HP De s k J e t 6 9 0 C S e rie s P rin t e rs T i o n Description HP De s k J e t 6 9 0 C S e rie s P rin t e rs Setup Property Setup Property Page Options ColorSmart Automatic vs. Manual Printing ColorSmart Options Dialog Box Grayscale Printing Manual Grayscale Options Dialog Box Paper Property Paper Property Page Options Paper Property Page Options Banner Printing Procedure Banner Printing Two-Sided Printing Procedure Two-Sided Printing Manual Duplex Services Options Optimizing Performance Using On-line HelpType Help Provides How to access/where to find Printer Software Help Cleaning and Aligning Print Cartridges Substituting Printer Drivers Printer Driver Supported FeaturesDOS Printing DOS Programs and Recommended Printer Drivers To install the HP control panel for DOS InstallationBefore you install the DOS control panel HP DeskJet Control Panel for DOS Two Ways to Use the HP DeskJet Control Panel for DOS HP DeskJet 690C Control Panel for DOS HP De s k J e t 6 9 0 C S e rie s P rin t e rs OS/2 Resolving Printing System Problems Printing System Problem Possible Cause Solution Troubleshooting HintsPrinting System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Recommended Troubleshooting Tools and Supplies Printer Troubleshooting HintsTroubleshooting Tools HP Toolbox MS Windows Users Troubleshooting Flowcharts Troubleshooting Flowcharts Power-On Section Troubleshooting Flowcharts Self-Test Section Self-Test Sect ion Troubleshooting Flowcharts PC Connect Section PC Connect Sect ion Troubleshooting Flowcharts Macintosh Connect Section Macint osh Connect Sect ion Problem Solution MacIntosh TroubleshootingProblems and Solutions HP DeskJet Printers Cable and Connector InformationInterface Specifications Recommended Interface Cables IEEE-1284 Interface Port DOS/MS Windows IEEE-1284 Interface ConnectorCompatibilit Nibble Number U r c e Mode Compatibility Nibble Number U r c e D e Compatibility Mode DOS I/O Interface Description Nibble Mode ECP Mode Cable Type HP Cable Part Number Apple Cable Part Number Category Macintosh I/O ConnectorHP DeskWriter Printers Pin Number Interface Pin Name Interface Pine Description RS-422 Interface Connector 8-pin Mini-DINRS-422 Interface Port AppleTalk Mac I/O Description