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HP C4591A, C4562A manual Print Quality Problems

Models: C4591A C4562A

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HP De s k J e t 6 9 0 C S e rie s P rin t e rs

P rin t Q u alit y P ro b le ms

Print Quality Problems

Refer to "Troubleshooting Information/Print Quality Problems/Misc. Print Quality Problems."

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HP C4591A, C4562A manual Print Quality Problems

Contents

Model Description Model Number and DescriptionHP DeskJet 690C Series Printers Number Availability Items Included1Front View Rear View Ordering Printer Options Localized Printer Options DeskJet 690C1Localized Printer Options DeskJet 690C Localized Printer Options DeskJet 692K1 Localized Printer Options DeskJet 690C Thai1Localized Printer Options DeskJet 692J1 EnglishLocalized Printer Options DeskJet 693C1 Localized Printer Options DeskJet 694C1Available Power Modules All Models Items Included Fonts Included Scalable TrueType Fonts For MS WindowsInternal Fonts and Symbol Sets Symbol SetsAdditional Fonts in Region Specific Printers Identifying Printers with Flash MemoryFlash Fonts Information Flash Fonts and Symbol SetsFonts and Symbol Sets for Flash Codes Hebrew Flash Font Code HBRGreek Flash Font Code GRK Arabic Flash Font Code ARBCyrillic Flash Font Code CYR A c i n g Font Name Point Sizes T c h e sBaltic Flash Font Codes LTV and LIT Thai Flash Font Code THAE m Description Part Number Part NumbersOrderable Items User Replaceable Components Description Part NumberHost/System Requirements MS WindowsDriver Installation Interface Specifications T e g o r y SpecificationMS DOS Print Speed Black Mechanism Product Performance SpecificationsMS Windows Print Speed Color Resolution ResolutionEconoFast Mode Normal Mode Best Mode Black Resolution Color Resolution1Paper Handling Specifications Supported Media/Sizes Custom Size user definedBlack Printing Printable Area SpecificationsPaper and Transparency Color PrintingInternational Paper and Transparency Envelopes DOS Black Printing DOS Color PrintingCards Japanese Hagaki PostcardPhysical Specifications Printer DimensionsMaximum Power Consumption Electrical SpecificationsT e g o r y Specification Input Voltage FrequencyEnvironmental Specifications EMI Certifications Safety and EMI SpecificationsT e g o r y Specification Safety Certifications Reliability Specifications Packaging Specifications Refilling Policy E m Part Number Description Print Cartridges HP Photo Color Kits3Print Cartridge Specifications Thermal Inkjet Technology Print Cartridge Safety Material Safety Data Sheet MsdsPrint Cartridge Dos and Don’ts Maintaining Print CartridgesPrint Cartridge Tips N ’ tModifying or Refilling Print Cartridges Method 1 Read the Date on the Box Identifying the Expiration DateMethods for Identifying Print Cartridge Expiration Dates Method 2 Read the Code on the Print Cartridge HP De s k J e t 6 9 0 C S e rie s P rin t e rs Possible Causes for Short Print Cartridge Life Print Cartridge Life SpecificationsShort Print Cartridge Life Sealed in itsU s e A s o n Print Cartridge Cleaning Routine Clearing Clogged Nozzles Printout Missing Dots Print Quality Problems HP Media Part Numbers O d u c t Description DimensionsMedia Part Numbers R tHP Bright Letter/A-size treated paper Selecting Paper Tips Tips for Selecting and Using PaperTips for Selecting and Using Envelopes Tips for Selecting and Using Transparencies and other Media Tips for Selecting and Using LabelsPage Tips for Selecting and Using Banner Paper Page Loading Paper Tips General Tips for Loading Media EffectivelyUsing the Single-Sheet Feeder Determining the Print Side of MediaPower Module Part Numbers and General Information 220 VAC Specifications Power Module SpecificationsTroubleshooting Possible Causes of Printer Not PrintingHewlett-Packard Limited Warranty Statement Warranty InformationExtent of Limited Warranty HP De s k J e t an d De s k Writ e r P rin t e rs Limitations of Warranty Limitations of LiabilityHP BBS Library Hour modem accessObtaining Printer Drivers CompuServeWorldwide Fulfillment Information Updated Printer Drivers by MailInternet I v e rHP Customer Return Repair Service Service Support ContractsHP Express Exchange Service HP SupportPackNon-U.S. Service Support Contracts Returning a Printer for Service USAProcedure Printer Return InstructionsHP De s k J e t an d De s k Writ e r P rin t e rs Elsewhere in the World Hewlett-Packard News Network Hpnn Service and Support ResourcesHP Support Assistant CD-ROM Obtaining HP Support Assistant CD-ROMHP Reseller Response Line HP Distribution CenterHP Customer Information Center Country Telephone Number Ordering SuppliesOrdering Supplies Country Number Baud Rate HP BBS LibraryHP BBS Library HP FAXback on Demand HP First T eCountry Language Telephone Number HP Audio Tips U.S. OnlyHP First Telephone Numbers HP Forum on CompuServe Country Free-Phone Number Direct CompuServe Telephone Numbers by Country TableLocal Call HP North American Customer Support Center Hewlett-Packard Telephone SupportTechnical Phone Support for Customers HP European Customer Support CenterContacting Hewlett-Packard HP DeskJet Printer Family Customer Codes Procedure for Providing Repair Feedback InformationPrinter Repair Feedback Information Customer Failure Code Keywords DescriptionMedia Handling I N T / I M a G ER R I a G E O B L E M S Printer Information HP Printer Repair SheetCompany Information Included InformationMS Windows Printing Opening the Printers Control Panel in MS Windows Opening the HP Printer Properties Dialog Box in MS WindowsTo select a printer port in MS Windows Printer Properties Dialog Box MS WindowsTo select a port MS Windows Printer Software HP DeskJet 690C printer software for MS Windows includesInstalling the HP Printing System for MS Windows Installing the Printer DriverBefore installing printer software Installing the printer software in MS WindowsAligning the Print Cartridges About the Printer Driver Using the Printer Driver MS Windows Printer Status Dialog BoxHP De s k J e t 6 9 0 C S e rie s P rin t e rs T i o n Description HP De s k J e t 6 9 0 C S e rie s P rin t e rs Setup Property Setup Property Page Options ColorSmart Automatic vs. Manual Printing ColorSmart Options Dialog BoxGrayscale Printing Manual Grayscale Options Dialog Box Paper Property Paper Property Page Options Paper Property Page Options Banner Printing Procedure Banner PrintingTwo-Sided Printing Procedure Two-Sided Printing Manual DuplexServices Options Optimizing Performance Using On-line HelpType Help Provides How to access/where to find Printer Software HelpCleaning and Aligning Print Cartridges Substituting Printer Drivers Printer Driver Supported FeaturesDOS Printing DOS Programs and Recommended Printer DriversTo install the HP control panel for DOS InstallationBefore you install the DOS control panel HP DeskJet Control Panel for DOSTwo Ways to Use the HP DeskJet Control Panel for DOS HP DeskJet 690C Control Panel for DOSHP De s k J e t 6 9 0 C S e rie s P rin t e rs OS/2 Resolving Printing System Problems Printing SystemProblem Possible Cause Solution Troubleshooting HintsPrinting System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Recommended Troubleshooting Tools and Supplies Printer Troubleshooting HintsTroubleshooting Tools HP Toolbox MS Windows UsersTroubleshooting Flowcharts Troubleshooting Flowcharts Power-On SectionTroubleshooting Flowcharts Self-Test Section Self-Test Sect ionTroubleshooting Flowcharts PC Connect Section PC Connect Sect ionTroubleshooting Flowcharts Macintosh Connect Section Macint osh Connect Sect ionProblem Solution MacIntosh TroubleshootingProblems and Solutions HP DeskJet Printers Cable and Connector InformationInterface Specifications Recommended Interface CablesIEEE-1284 Interface Port DOS/MS Windows IEEE-1284 Interface ConnectorCompatibilit Nibble Number U r c e Mode Compatibility Nibble Number U r c e D e Compatibility Mode DOS I/O Interface DescriptionNibble Mode ECP ModeCable Type HP Cable Part Number Apple Cable Part Number Category Macintosh I/O ConnectorHP DeskWriter Printers Pin Number Interface Pin Name Interface Pine Description RS-422 Interface Connector 8-pin Mini-DINRS-422 Interface Port AppleTalk Mac I/O Description