HP Forum on CompuServe | HP C4562A, C4591A instruction

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HP Forum on CompuServe

The HP Systems Forum on CompuServe is an on-line service accessible via modem. This service provides information about Hewlett-Packard products, and allows you to communicate with other Hewlett-Packard users.

You can join CompuServe at no charge by calling a telephone number in the table below. CompuServe will send you a free introductory membership immediately, including information on how to access CompuServe. From the CompuServe prompt, type:

GO HP <Enter>

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HP C4562A, C4591A manual HP Forum on CompuServe

Contents

HP DeskJet 690C Series Printers Model Number and DescriptionModel Description Number Availability Items Included1 Front View Rear View Localized Printer Options DeskJet 690C1 Ordering Printer Options Localized Printer Options DeskJet 690C Localized Printer Options DeskJet 692J1 Localized Printer Options DeskJet 690C Thai1Localized Printer Options DeskJet 692K1 English Localized Printer Options DeskJet 694C1 Localized Printer Options DeskJet 693C1 Available Power Modules All Models Items Included Scalable TrueType Fonts For MS Windows Fonts Included Symbol Sets Internal Fonts and Symbol Sets Identifying Printers with Flash Memory Additional Fonts in Region Specific Printers Fonts and Symbol Sets for Flash Codes Flash Fonts and Symbol SetsFlash Fonts Information Hebrew Flash Font Code HBR Cyrillic Flash Font Code CYR Arabic Flash Font Code ARBGreek Flash Font Code GRK A c i n g Font Name Point Sizes T c h e s Thai Flash Font Code THA Baltic Flash Font Codes LTV and LIT Part Numbers Orderable ItemsE m Description Part Number Description Part Number User Replaceable Components MS Windows Host/System Requirements Driver Installation T e g o r y Specification Interface Specifications Product Performance Specifications MS Windows Print SpeedMS DOS Print Speed Black Mechanism EconoFast Mode Normal Mode Best Mode Black Resolution ResolutionColor Resolution Color Resolution1 Paper Handling Specifications Custom Size user defined Supported Media/Sizes Paper and Transparency Printable Area SpecificationsBlack Printing Color Printing International Paper and Transparency DOS Color Printing Envelopes DOS Black Printing Japanese Hagaki Postcard Cards Printer Dimensions Physical Specifications T e g o r y Specification Input Voltage Electrical SpecificationsMaximum Power Consumption Frequency Environmental Specifications Safety and EMI Specifications T e g o r y Specification Safety CertificationsEMI Certifications Reliability Specifications Packaging Specifications Refilling Policy HP Photo Color Kits3 E m Part Number Description Print Cartridges Print Cartridge Specifications Thermal Inkjet Technology Material Safety Data Sheet Msds Print Cartridge Safety Print Cartridge Tips Maintaining Print CartridgesPrint Cartridge Dos and Don’ts N ’ t Modifying or Refilling Print Cartridges Identifying the Expiration Date Methods for Identifying Print Cartridge Expiration DatesMethod 1 Read the Date on the Box Method 2 Read the Code on the Print Cartridge HP De s k J e t 6 9 0 C S e rie s P rin t e rs Short Print Cartridge Life Print Cartridge Life SpecificationsPossible Causes for Short Print Cartridge Life Sealed in its U s e A s o n Print Cartridge Cleaning Routine Clearing Clogged Nozzles Printout Missing Dots Print Quality Problems Media Part Numbers O d u c t Description DimensionsHP Media Part Numbers R t HP Bright Letter/A-size treated paper Tips for Selecting and Using Paper Tips for Selecting and Using EnvelopesSelecting Paper Tips Tips for Selecting and Using Labels Tips for Selecting and Using Transparencies and other MediaPage Tips for Selecting and Using Banner Paper Page General Tips for Loading Media Effectively Loading Paper Tips Determining the Print Side of Media Using the Single-Sheet Feeder Power Module Part Numbers and General Information 220 VAC Power Module Specifications Specifications Possible Causes of Printer Not Printing Troubleshooting Warranty Information Extent of Limited WarrantyHewlett-Packard Limited Warranty Statement HP De s k J e t an d De s k Writ e r P rin t e rs Limitations of Liability Limitations of Warranty Obtaining Printer Drivers Hour modem accessHP BBS Library CompuServe Internet Updated Printer Drivers by MailWorldwide Fulfillment Information I v e r HP Express Exchange Service Service Support ContractsHP Customer Return Repair Service HP SupportPack Non-U.S. Service Support Contracts USA Returning a Printer for Service Printer Return Instructions Procedure HP De s k J e t an d De s k Writ e r P rin t e rs Elsewhere in the World HP Support Assistant CD-ROM Service and Support ResourcesHewlett-Packard News Network Hpnn Obtaining HP Support Assistant CD-ROM HP Distribution Center HP Customer Information CenterHP Reseller Response Line Ordering Supplies Ordering SuppliesCountry Telephone Number HP BBS Library HP BBS LibraryCountry Number Baud Rate T e HP FAXback on Demand HP First HP Audio Tips U.S. Only HP First Telephone NumbersCountry Language Telephone Number HP Forum on CompuServe CompuServe Telephone Numbers by Country Table Local CallCountry Free-Phone Number Direct Technical Phone Support for Customers Hewlett-Packard Telephone SupportHP North American Customer Support Center HP European Customer Support Center Contacting Hewlett-Packard Printer Repair Feedback Information Procedure for Providing Repair Feedback InformationHP DeskJet Printer Family Customer Codes Customer Failure Code Keywords Description I N T / I M a G E Media Handling R R I a G E O B L E M S Company Information HP Printer Repair SheetPrinter Information Included Information MS Windows Printing Opening the HP Printer Properties Dialog Box in MS Windows Opening the Printers Control Panel in MS Windows Printer Properties Dialog Box MS Windows To select a portTo select a printer port in MS Windows HP DeskJet 690C printer software for MS Windows includes MS Windows Printer Software Before installing printer software Installing the Printer DriverInstalling the HP Printing System for MS Windows Installing the printer software in MS Windows Aligning the Print Cartridges About the Printer Driver MS Windows Printer Status Dialog Box Using the Printer Driver HP De s k J e t 6 9 0 C S e rie s P rin t e rs T i o n Description HP De s k J e t 6 9 0 C S e rie s P rin t e rs Setup Property Setup Property Page Options ColorSmart Options Dialog Box ColorSmart Automatic vs. Manual Printing Grayscale Printing Manual Grayscale Options Dialog Box Paper Property Paper Property Page Options Paper Property Page Options Banner Printing Banner Printing Procedure Two-Sided Printing Manual Duplex Two-Sided Printing Procedure Services Options Type Help Provides How to access/where to find Using On-line HelpOptimizing Performance Printer Software Help Cleaning and Aligning Print Cartridges DOS Printing Printer Driver Supported FeaturesSubstituting Printer Drivers DOS Programs and Recommended Printer Drivers Before you install the DOS control panel InstallationTo install the HP control panel for DOS HP DeskJet Control Panel for DOS HP DeskJet 690C Control Panel for DOS Two Ways to Use the HP DeskJet Control Panel for DOS HP De s k J e t 6 9 0 C S e rie s P rin t e rs OS/2 Printing System Resolving Printing System Problems Troubleshooting Hints Printing System Problems, Causes and SolutionsProblem Possible Cause Solution Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Troubleshooting Tools Printer Troubleshooting HintsRecommended Troubleshooting Tools and Supplies HP Toolbox MS Windows Users Troubleshooting Flowcharts Power-On Section Troubleshooting Flowcharts Self-Test Sect ion Troubleshooting Flowcharts Self-Test Section PC Connect Sect ion Troubleshooting Flowcharts PC Connect Section Macint osh Connect Sect ion Troubleshooting Flowcharts Macintosh Connect Section MacIntosh Troubleshooting Problems and SolutionsProblem Solution Interface Specifications Cable and Connector InformationHP DeskJet Printers Recommended Interface Cables IEEE-1284 Interface Connector Compatibilit Nibble Number U r c e ModeIEEE-1284 Interface Port DOS/MS Windows Compatibility Nibble Number U r c e D e DOS I/O Interface Description Compatibility Mode ECP Mode Nibble Mode Category Macintosh I/O Connector HP DeskWriter PrintersCable Type HP Cable Part Number Apple Cable Part Number RS-422 Interface Connector 8-pin Mini-DIN RS-422 Interface Port AppleTalkPin Number Interface Pin Name Interface Pine Description Mac I/O Description