HP C4562A, C4591A manual R R I a G E O B L E M S

Models: C4591A C4562A

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HP De s k J e t an d De s k Writ e r P rin t e rs P rin t e r Re p air Fe e d b ac k I n f o rmat io n

HP DeskJet Printer Family Customer Codes (Cont.)

Customer

Failure

Failure

C o d e

Keywords

Description

 

C A R R I A G E

 

 

P R O B L E M S

 

CCP100

Left-Side Collision

Carriage slams to left side and stays there

 

 

 

CCP105

Right-Side Collision

Carriage slams to right side and stays there

CCP120

Erratic/Slow Movement

Erratic, slow movement or carriage stalls or hangs

 

 

 

CCP125

Pen Won’t Lock

Pen cartridge won’t lock in carriage

 

C O M M U N I C A T I O N

 

CKK100

I/O Port Fail

Serial or parallel Input/Output from PC fails to

 

 

print...not cable or PC

 

 

 

CKK105

LAN/MIO Fail

Local Area Network communications failed

 

P R I N T

 

 

CARTRIDGE (PEN)

 

CTT105

Leaking Pen

Print cartridge has leaked in printer and damaged

 

 

printer

 

 

 

CTT110

Rejects Cartridge

Printer rejects cartridge or cartridge will not install

 

 

properly

CTT120

Short Pen Life

Cartridge life not to specifications

 

 

 

 

MISCELLANEOUS

 

CYD100

Loose/Damaged part

Broken, scratched, damaged or loose part

 

 

 

CZZ000

NTF

No trouble found

 

 

 

Page 87
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HP C4562A, C4591A manual R R I a G E O B L E M S