Driver Installation | HP C4562A, C4591A guide

HP De s k J e t 6 9 0 C S e rie s P rin t e rs

Driv e r I n s t allat io n

Driver Installation

For the printer to operate properly, an HP DeskJet 690C series printer driver must be installed in your computer. Refer to “Printer Driver Information/Installing the Printer Driver” for more detailed information.

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HP C4562A, C4591A manual Driver Installation

Contents

Number Availability Items Included1 Model Number and DescriptionHP DeskJet 690C Series Printers Model Description Front View Rear View Localized Printer Options DeskJet 690C1 Ordering Printer Options Localized Printer Options DeskJet 690C English Localized Printer Options DeskJet 690C Thai1Localized Printer Options DeskJet 692J1 Localized Printer Options DeskJet 692K1 Localized Printer Options DeskJet 694C1 Localized Printer Options DeskJet 693C1 Available Power Modules All Models Items Included Scalable TrueType Fonts For MS Windows Fonts Included Symbol Sets Internal Fonts and Symbol Sets Identifying Printers with Flash Memory Additional Fonts in Region Specific Printers Hebrew Flash Font Code HBR Flash Fonts and Symbol SetsFonts and Symbol Sets for Flash Codes Flash Fonts Information A c i n g Font Name Point Sizes T c h e s Arabic Flash Font Code ARBCyrillic Flash Font Code CYR Greek Flash Font Code GRK Thai Flash Font Code THA Baltic Flash Font Codes LTV and LIT Orderable Items Part NumbersE m Description Part Number Description Part Number User Replaceable Components MS Windows Host/System Requirements Driver Installation T e g o r y Specification Interface Specifications MS Windows Print Speed Product Performance SpecificationsMS DOS Print Speed Black Mechanism Color Resolution1 ResolutionEconoFast Mode Normal Mode Best Mode Black Resolution Color Resolution Paper Handling Specifications Custom Size user defined Supported Media/Sizes Color Printing Printable Area SpecificationsPaper and Transparency Black Printing International Paper and Transparency DOS Color Printing Envelopes DOS Black Printing Japanese Hagaki Postcard Cards Printer Dimensions Physical Specifications Frequency Electrical SpecificationsT e g o r y Specification Input Voltage Maximum Power Consumption Environmental Specifications T e g o r y Specification Safety Certifications Safety and EMI SpecificationsEMI Certifications Reliability Specifications Packaging Specifications Refilling Policy HP Photo Color Kits3 E m Part Number Description Print Cartridges Print Cartridge Specifications Thermal Inkjet Technology Material Safety Data Sheet Msds Print Cartridge Safety N ’ t Maintaining Print CartridgesPrint Cartridge Tips Print Cartridge Dos and Don’ts Modifying or Refilling Print Cartridges Methods for Identifying Print Cartridge Expiration Dates Identifying the Expiration DateMethod 1 Read the Date on the Box Method 2 Read the Code on the Print Cartridge HP De s k J e t 6 9 0 C S e rie s P rin t e rs Sealed in its Print Cartridge Life SpecificationsShort Print Cartridge Life Possible Causes for Short Print Cartridge Life U s e A s o n Print Cartridge Cleaning Routine Clearing Clogged Nozzles Printout Missing Dots Print Quality Problems R t O d u c t Description DimensionsMedia Part Numbers HP Media Part Numbers HP Bright Letter/A-size treated paper Tips for Selecting and Using Envelopes Tips for Selecting and Using PaperSelecting Paper Tips Tips for Selecting and Using Labels Tips for Selecting and Using Transparencies and other MediaPage Tips for Selecting and Using Banner Paper Page General Tips for Loading Media Effectively Loading Paper Tips Determining the Print Side of Media Using the Single-Sheet Feeder Power Module Part Numbers and General Information 220 VAC Power Module Specifications Specifications Possible Causes of Printer Not Printing Troubleshooting Extent of Limited Warranty Warranty InformationHewlett-Packard Limited Warranty Statement HP De s k J e t an d De s k Writ e r P rin t e rs Limitations of Liability Limitations of Warranty CompuServe Hour modem accessObtaining Printer Drivers HP BBS Library I v e r Updated Printer Drivers by MailInternet Worldwide Fulfillment Information HP SupportPack Service Support ContractsHP Express Exchange Service HP Customer Return Repair Service Non-U.S. Service Support Contracts USA Returning a Printer for Service Printer Return Instructions Procedure HP De s k J e t an d De s k Writ e r P rin t e rs Elsewhere in the World Obtaining HP Support Assistant CD-ROM Service and Support ResourcesHP Support Assistant CD-ROM Hewlett-Packard News Network Hpnn HP Customer Information Center HP Distribution CenterHP Reseller Response Line Ordering Supplies Ordering SuppliesCountry Telephone Number HP BBS Library HP BBS LibraryCountry Number Baud Rate T e HP FAXback on Demand HP First HP First Telephone Numbers HP Audio Tips U.S. OnlyCountry Language Telephone Number HP Forum on CompuServe Local Call CompuServe Telephone Numbers by Country TableCountry Free-Phone Number Direct HP European Customer Support Center Hewlett-Packard Telephone SupportTechnical Phone Support for Customers HP North American Customer Support Center Contacting Hewlett-Packard Customer Failure Code Keywords Description Procedure for Providing Repair Feedback InformationPrinter Repair Feedback Information HP DeskJet Printer Family Customer Codes I N T / I M a G E Media Handling R R I a G E O B L E M S Included Information HP Printer Repair SheetCompany Information Printer Information MS Windows Printing Opening the HP Printer Properties Dialog Box in MS Windows Opening the Printers Control Panel in MS Windows To select a port Printer Properties Dialog Box MS WindowsTo select a printer port in MS Windows HP DeskJet 690C printer software for MS Windows includes MS Windows Printer Software Installing the printer software in MS Windows Installing the Printer DriverBefore installing printer software Installing the HP Printing System for MS Windows Aligning the Print Cartridges About the Printer Driver MS Windows Printer Status Dialog Box Using the Printer Driver HP De s k J e t 6 9 0 C S e rie s P rin t e rs T i o n Description HP De s k J e t 6 9 0 C S e rie s P rin t e rs Setup Property Setup Property Page Options ColorSmart Options Dialog Box ColorSmart Automatic vs. Manual Printing Grayscale Printing Manual Grayscale Options Dialog Box Paper Property Paper Property Page Options Paper Property Page Options Banner Printing Banner Printing Procedure Two-Sided Printing Manual Duplex Two-Sided Printing Procedure Services Options Printer Software Help Using On-line HelpType Help Provides How to access/where to find Optimizing Performance Cleaning and Aligning Print Cartridges DOS Programs and Recommended Printer Drivers Printer Driver Supported FeaturesDOS Printing Substituting Printer Drivers HP DeskJet Control Panel for DOS InstallationBefore you install the DOS control panel To install the HP control panel for DOS HP DeskJet 690C Control Panel for DOS Two Ways to Use the HP DeskJet Control Panel for DOS HP De s k J e t 6 9 0 C S e rie s P rin t e rs OS/2 Printing System Resolving Printing System Problems Printing System Problems, Causes and Solutions Troubleshooting HintsProblem Possible Cause Solution Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions Printing System Problems, Causes and Solutions HP Toolbox MS Windows Users Printer Troubleshooting HintsTroubleshooting Tools Recommended Troubleshooting Tools and Supplies Troubleshooting Flowcharts Power-On Section Troubleshooting Flowcharts Self-Test Sect ion Troubleshooting Flowcharts Self-Test Section PC Connect Sect ion Troubleshooting Flowcharts PC Connect Section Macint osh Connect Sect ion Troubleshooting Flowcharts Macintosh Connect Section Problems and Solutions MacIntosh TroubleshootingProblem Solution Recommended Interface Cables Cable and Connector InformationInterface Specifications HP DeskJet Printers Compatibilit Nibble Number U r c e Mode IEEE-1284 Interface ConnectorIEEE-1284 Interface Port DOS/MS Windows Compatibility Nibble Number U r c e D e DOS I/O Interface Description Compatibility Mode ECP Mode Nibble Mode HP DeskWriter Printers Category Macintosh I/O ConnectorCable Type HP Cable Part Number Apple Cable Part Number RS-422 Interface Port AppleTalk RS-422 Interface Connector 8-pin Mini-DINPin Number Interface Pin Name Interface Pine Description Mac I/O Description