ProblemSolution

ActiveSync® is connected,but data or information cannot be transferred.

On your desktop computer, check the Sync Options on the ActiveSync® Manager menu to see if the information type for the program you want has been selected for synchronizing. See more details about synchronizing information in Section 5.

Connection Problems

ProblemSolution

Unable to use Infrared (IR) to transfer information.

Try the following:

1.Line up the IR ports so that they are unobstructed and within a close range with 20cm.

2.Make sure nothing is between the two IR ports.

3.Adjust the room lighting.Some types of light interfere with IR connections. Try moving to a different location or turning off some lights.

Cannot connect to Internet, web surfing doesn't work.

Try the following :

1.Check that you have set up and connected to an Internet service provider.

2.Check that your wireless connection to your mobile service provider is switched on and the signal is unobstructed.

3.Verify with your Internet service provider that your user name and password are correct.

See Section 8 Getting Connected. Additional information is also available in Connections Help on the PPC6600 and ActiveSync® Help on the PC.

Section 12: Maintenance, Safety, and

Troubleshooting 186

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Audiovox PPC6600 manual Connection Problems