12.11 Troubleshooting

If you encounter any problems with your PPC6600, consult the following Trouble Guide. If you are still having problems after reviewing these, contact Technical Support or your dealer.

Operating Problems

ProblemSolution

My PPC6600 keeps turning itself off.

Your PPC6600 is designed by default to turn itself off if not used for 3 minutes. This period can be set up to 5 minutes. Check the auto-off function on the Advanced tab on Power setting. ( See p.70 for more detail.)

My PPC6600 is not making any sound.

1.Tap at the right side of the title bar to check the volume status.

2. Check the settings of Sound and Notifications on the Personal tab by tapping , then selecting Settings.

My PPC6600 does not vibrate when the phone rings or alarms occur.

Screen freezes or no response

1.Tap at the right side of the title bar to check if the vibrate function is activate.

2.Check the setting of Sound and

Notifications on the Personal tab by tapping , then selecting Settings.

3.Check the event note in your Calendar to see if the Reminder has been activated.

Reset your device. See Resetting your PPC6600 and Clearing memory section.

Section 12: Maintenance, Safety, and

Troubleshooting 183

Page 188
Image 188
Audiovox PPC6600 manual Troubleshooting