XV6600WOC User Manual

155

 

 

 

 

Problem

 

Solution

nActiveSync is connected, but data or information cannot be transferred.

On your desktop computer, check the Sync Options on the ActiveSync Manager menu to see if the information type for the program you want has been selected for synchronizing. See more detail s about synchronizing information in Chapter 4.

Connection Problems

Problem

 

 

Solution

n Unable to use Infrared (IR)

Try the following:

to transfer information.

1

Line up the IR ports so that they are unobstructed

 

 

2

and within a close range with 20cm.

 

 

Make sure nothing is between the two IR ports.

 

 

3

Adjust the room lighting. Some types of light interfere

 

 

 

with IR connections. Try moving to a different location

 

 

 

or turning off some lights.

n Cannot connect to Internet,

Try the following :

web surfing doesn't work.

1

Check that you have set up and connected to an

 

 

2

Internet service provider.

 

 

Check that your wireless connection to your mobile

 

 

 

service provider is switched on and the signal is un-

 

 

3

obstructed.

 

 

Verify with your Internet service provider that your

user name and password are correct.

See Chapter 7 Getting Connected. Additional information is also available in Connections Help on the XV6600WOC and ActiveSync Help on the PC.

Trouble shooting

Page 155
Image 155
Audiovox XV6600WOC manual Connection Problems, 155