Trouble
shooting
XV6600WOC User Manual152
Trouble
shooting
XV6600WOC User Manual 153

Troubleshooting

If you encounter any problems with your XV6600WOC, consult the following Trouble
Guide. If you are still having problems after reviewing these, contact Technical Support
or your dealer.
Problem
nMy XV6600WOC keeps
turning itself off.
nMy XV6600WOC is not
making any sound.
nMy XV6600WOC does not
vibrate when the phone rings
or alarms occur.
nScreen freezes or no re-
sponse
nScreen is blank.
Solution
Your XV6600WOC is designed by default to turn itself off
if not used for 3 minutes. This period can be set up to 5
minutes. Check the auto-off function on the Advanced
tab on Power setting in Chapter 5.
1 Tap at the right side of the title bar to check the
volume status.
2 Check the settings of Sound and Notications on
the Personal tab by tapping Settings.
1 Tap at the right side of the title bar to check if the
vibrate function is activate.
2 Check the setting of Sound and Notications on
the Personal tab by tapping Settings.
3 Check the event note in your Calendar to see if the
Reminder has been activated.
Reset your device. See Resetting your XV6600WOC
and Clearing memory section in this Appendix.
If your XV6600WOC does not respond when you briey
press the Power button, press and hold the button for a
full second. If that does not work :
1 Plug the AC power into the device to charge it.
2 Reset the device. See Resetting your XV6600WOC
and Clearing memory section in this Appendix.

Operating Problems