Additional phone features

Using Virtual Office

The Virtual Office feature provides a service you can use while you are away from your desk to transfer calls, and all your office IP Deskphone features, to a remote IP Deskphone. Virtual Office makes this possible by allowing you to use another IP Deskphone (the Remote phone) to log in to your own home or office IP Deskphone (the Office phone). After you log in, you can access the DNs, autodial numbers, key layout, feature keys, and voicemail features that are configured on your own home or office IP Deskphone.

To use Virtual Office, you need your DN and preconfigured Station Control Password (SCPW). You must activate Virtual Office on your Office phone before you can connect to it from a Remote phone. See “Logging in to Virtual Office” on page 190.

Consult your system administrator to verify if the Virtual Office feature is available for your use.

You can use an IP Deskphone as a Remote phone to connect to your Avaya 1165E IP Deskphone even if it is a different IP Deskphone model. Table 13 shows the IP Deskphones on which you can use Virtual Office to connect to your Avaya 1165E IP Deskphone.

Table 13: Virtual Office connection availability

Using IP Deskphone

Possible to log in to the

1165E?

 

 

 

 

IP Phone 2001

Yes, with restrictions

 

 

IP Phone 2002

Yes, with restrictions

 

 

IP Phone 2004

Yes, with restrictions

 

 

Avaya 2033 IP Conference Phone

Yes, with restrictions

 

 

 

Avaya 2050

IP Softphone

Yes, with restrictions

 

 

 

Avaya 2007

IP Deskphone

Yes, with restrictions

 

 

 

Avaya 1210

IP Deskphone

Yes, with restrictions

 

 

 

189

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Avaya 1165E manual Using Virtual Office, Virtual Office connection availability

1165E specifications

The Avaya 1165E is a powerful and feature-rich IP desk phone designed for businesses that require reliable communication solutions. It is an integral part of Avaya's portfolio, well-regarded for meeting the needs of professionals in diverse industries, particularly those who work in fast-paced environments like customer service centers, trading floors, and corporate offices.

One of the main features of the Avaya 1165E is its high-quality audio performance. It utilizes wideband audio technology, which provides superior sound clarity, ensuring that every call is clear and easy to understand. This is particularly crucial for users who spend significant parts of their day on the phone, as crystal-clear audio can enhance communication and reduce misunderstandings.

The device features a large, backlit display that presents information in an easy-to-read format, allowing users to navigate menus and access contacts swiftly. The multifunctional keys are programmable, providing users with quick access to frequently used features and applications. This level of customization not only enhances productivity but also allows for an optimized user experience tailored to individual work habits.

In terms of connectivity, the Avaya 1165E is designed to integrate seamlessly into existing network infrastructures. It supports Power over Ethernet (PoE), eliminating the need for separate power supplies and simplifying installation. Additionally, the phone is equipped with both Ethernet ports and a built-in switch, enabling users to connect a computer or other devices directly to the phone for convenient access.

Another significant characteristic of the Avaya 1165E is its comprehensive security features. The phone supports encrypted communications to protect sensitive conversations, which is essential for organizations dealing with confidential information. The device is also equipped with authentication protocols to ensure secure access to the network.

The Avaya 1165E also accommodates a variety of additional applications and features, including video conferencing capabilities and support for Bluetooth headsets. This flexibility is important in today’s workplace, where remote collaboration and diverse communication needs are commonplace. The phone can be integrated with various Avaya solutions, adding to its versatility and making it a future-proof investment for businesses.

In conclusion, the Avaya 1165E combines excellent audio quality, user-friendly design, robust connectivity options, and comprehensive security features, making it a top choice for organizations aiming to enhance their communication infrastructure. Its adaptability and range of features ensure it meets the evolving demands of business communication in the modern world.