Error Conditions

Table 10: Some Error Conditions in Operation of 4600 Series IP

Telephones (continued)

 

 

 

 

Condition

 

Cause/Resolution

 

 

 

The telephone was

AND no lights are lit on

CAUSE: Loss of power.

working, but does

the phone and the

RESOLUTION: Check the connections

not work now,

display is not lit.

between the telephone, the power supply,

and the power jack.

AND power to the telephone is fine, but there is no dial tone. The display might show “System Busy.”

CAUSE: Loss of communication with the PBX switch.

RESOLUTION: Check LAN continuity from the PBX to the telephone using ARP or trace-route and from the telephone to the PBX by invoking a Feature button. Verify that LAN administration has not changed for the Gatekeeper, TN 2302AP boards, or the LAN equipment (routers, servers, etc.) between the switch and the telephone. Verify no one changed the telephone settings locally using the VIEW and ADDR codes, as described in the 4600 Series IP Telephone Installation Guide. Verify the telephone volume is set high enough. Finally, conduct a self-test.

AND the telephone was recently moved.

AND the network was recently changed to upgrade or replace servers, re-administer the Avaya media server, add or change NAT, etc.

CAUSE: Loss of communication with the PBX.

RESOLUTION: As above, but pay particular attention to the possibility that the telephone is being routed to a different DHCP server, or even a different PBX switch. If so, the new server or switch might need to be administered to support the telephone.

CAUSE: Loss of communication with the PBX.

RESOLUTION: As above.

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Avaya Some Error Conditions in Operation of 4600 Series IP, Telephones Condition Cause/Resolution, Resolution As above
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4600 specifications

The Avaya 4600 series is a line of IP telephones designed for enterprise communication. Known for its robust features and reliability, the 4600 series has been widely adopted in various business environments, from small companies to large corporations.

One of the standout features of the Avaya 4600 series is its support for Voice over Internet Protocol (VoIP). This enables businesses to make voice calls over the internet, which can significantly reduce telecommunications costs. The integration of VoIP technology also allows for seamless communication across different locations, making it ideal for businesses with multiple branches or remote employees.

The design of the Avaya 4600 series phones is user-friendly, featuring a clear display and an intuitive interface. Users can easily navigate through various options, making calls, accessing voicemail, and managing contacts a straightforward task. Many models in the series include customizable soft keys, which allow individuals to tailor the phone's functions to their specific needs. This flexibility is crucial in environments where employees need to quickly adjust their communications settings.

Another key characteristic is the high-quality audio. The Avaya 4600 series incorporates advanced audio technologies that ensure clear and crisp sound quality during calls. This is essential for effective communication, particularly in large meetings or conference calls where clarity is vital.

The Avaya 4600 series also supports various network protocols, including Session Initiation Protocol (SIP), providing compatibility with a wide range of network infrastructures and allowing organizations to choose the system that best fits their needs. This versatility makes the 4600 series an appealing choice for businesses looking to future-proof their communication systems.

Security is a major consideration in any enterprise communication solution, and Avaya has incorporated features in the 4600 series to protect against unauthorized access and cyber threats. Encryption protocols help safeguard call data, ensuring that sensitive business information remains secure.

In terms of deployment, the Avaya 4600 series can be easily integrated into existing networks, as well as managed remotely, which simplifies the installation and maintenance process. This feature is particularly beneficial for large enterprises that require scalability across multiple locations.

Overall, the Avaya 4600 series combines advanced technology, user-friendly design, and comprehensive security measures to provide a reliable and effective communication solution for businesses. As enterprises continue to adapt to a rapidly changing communication landscape, the Avaya 4600 series remains a strong contender for organizations seeking to enhance their telecommunications infrastructure.
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